Job Information
Gun Lake Casino Surveillance Operator in Wayland, Michigan
SUMMARY
The Surveillance Operator will assist in providing and maintaining a proactive surveillance operation that protects the assets of Gun Lake Casino. The Surveillance Operator will perform all responsibilities in accordance with Gun Lake Tribal Gaming Commission standards, policies, and procedures.
ESSENTIAL QUALIFICATIONS
High school Diploma or G.E.D.
Minimum of one year of gaming experience
NOTE: GLT Tribal Citizens with minimal or no experience may be eligible for the Surveillance OJT (on-the-job) Program - a one-year, three-phase program that teaches the dynamics of being a Surveillance Operator, allowing the Citizen to earn wages while gaining valuable experience
Pass minimum competency test
DUTIES AND RESPONSIBILITIES include, but are not limited to the following:
Operate all casino surveillance equipment, including keyboards and recording devices and all related equipment needed to monitor, preserve, or establish gaming-related activities through covert operations and surveillance
Familiarity with the operation of all casino departments and gaming areas
Knowledge of all live games including rules, cheating techniques, and game protection for casino games such as Blackjack, Dice, Roulette, Baccarat, Let It Ride, Three Card Poker, Ultimate Texas Hold’em, Crazy 4 Poker, Mississippi Stud Poker, Slots, Poker, Keno and Bingo
Become familiar with gaming ordinances, regulations, and compacts, the approved Internal Control System, and department policies and procedures, and have working knowledge of applicable federal, state, and local laws
Develop the ability to monitor and audit other departments in accordance with policies and procedures
Conduct routine random surveillance and special observations as approved by surveillance management
Conduct surveillance reviews and audits to confirm transactions or events
Responsible for practicing, supporting, and promoting GLTGC professionalism, ethics, and standards at all times
OTHER SKILLS AND ABILITIES
Previous experience in casino surveillance
Post-high school courses, degree or experience in business administration, criminal justice, or related field
Ability to communicate effectively with guests, casino employees, Gaming Commission staff, and casino management in both written and verbal form, including report writing
Have a professional and investigative attitude
Maintain strict confidentiality with respect to the operations, controls, and procedures involved in surveillance activities and all Gaming Commission records
Ability to react quickly and accurately under demanding, stressful conditions
Knowledge and advanced ability to use computers and digital recording equipment
Must be reliable, trustworthy, and honest
Ability to communicate effectively and maintain favorable working relationships
Physical Requirements
Work is generally sedentary in nature and will frequently require sitting, however standing and walking will occasionally be necessary
Frequently required to use hands and fingers to operate equipment and reach with hands and arms
Frequently required to talk and hear
C ON DITIONS OF EMPLOYMENT
Be a minimum of 21 years of age
Pass a background investigation, which includes: personal history, criminal history, driving record, credit rating, and employment references, and satisfy suitability standards established by the Gun Lake Tribal Government and the Tribal Gaming Commission
Adhere to the Commission policy prohibiting an employee from gambling or playing any licensed game or gaming device within Gun Lake Tribal Lands
Work is essentially conducted in a standard office setting but may require travel and periodic high concentrations of noise and second-hand tobacco smoke associated with casino settings
Ability and willingness to travel, locally and out of state, for program requirements, meetings, and continuing education
May require non-traditional work hours that vary from week to week including working evenings, weekends, and holidays as required to meet position deadlines and requirements; including the ability to respond immediately in the event of a system malfunction
SECURITY SENSITIVE
This position will have access to information that is security-sensitive and thereby subject to additional provisions.
DISCLAIMER
The above statements are intended to describe the general nature and level of work performed by persons assigned to this job. These statements should not be construed as an exhaustive list of all responsibilities, duties, and skills required.
All applicants must be able to demonstrate their US work authorization during the employment verification process. The pre-employment process also requires the ability to pass a criminal background investigation and drug/alcohol test.
INDIAN PREFERENCE
The Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians recognizes Native American preference in its hiring and employment policies.
EMPLOYER BENEFITS AND COMPENSATION
The Gun Lake Tribe offers a competitive base salary and the best benefits package around
Medical, dental, vision, and telehealth coverage for employees and all dependents, with no employee premium!
Paid Time Off and Holidays
Short-and-long term disability coverage
Life insurance for the employee, spouse, and their dependents
401K/Roth retirement plan with employer-matching contributions
Employee Assistance Program
Voluntary Benefits: AFLAC and Flexible Spending Account, additional life insurance
On-site gym, free memberships for the entire household
TO APPLY
You are required to register and apply through our online employment portal to be considered for this position.
https://gunlaketribe-nsn.gov/employment/
If you require assistance or to apply in person, please call 269.397.1780, to schedule an appointment.
Gun Lake Casino
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