MetLife Tech Asst - Subro Prep in Warwick, Rhode Island

Job Location: United States : Rhode Island : Warwick

Role Value Proposition:

Metlife’s core values of putting the customer first, being the best, making things easier and succeeding together by providing a caring representative of Metlife to guide the customer through the claim process while working together on process improvements with the customer at the center of all our decisions. This role performs a variety of clerical support functions in a field claim office.

Key Responsibilities:

  • Performs a variety of complex clerical support functions in a field claim office, including examining transactions and documents for correctness, classifying or compiling information, responding to inquiries, maintaining files, and/or operating standard office equipment.

  • Reviews bills, keys checks, enters data on computer systems, prepares subrogations, processes claims for payment, and prepares correspondence and transmittals.

  • May manage salvage, follow up on routine claims, and/or prepare and audit basic financial functions.

  • Trains junior staff members.May act as team leader for support staff.

  • Performs other related duties as assigned or required.

Essential Business Experience and Technical Skills:

Required:

  • Strong organizational skills

  • Customer service focus

  • Attention to detail

  • Ability to multi-task and work on multiple systems

  • Motivated to learn

  • Ability to become a licensed adjuster

Preferred:

  • Bachelor’s degree

  • 3-5 years of related business experience

  • Insurance experience

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.”