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This role is responsible for leveraging industry knowledge and supporting account managers to be trusted client advisors while nurturing strong relationships. The role develops competitive pricing strategies and focuses on contract renewals and extensions to drive long-term revenue growth for the organization. The role monitors performance metrics, addresses client concerns, and mentors junior team members.

Responsibilities

• Utilizes in-depth knowledge of the industry and the organization's offerings to act as a trusted advisor to the clients.

• Builds strong relationships with key client stakeholders to understand their needs, challenges, and business goals to offer tailored solutions.

• Collaborates with pricing teams to establish competitive pricing strategies based on market research and customer feedback.

• Provides support to account managers in managing client relationships, driving pursuits, and renewing contracts.

• Addresses client concerns or issues to ensure clients are satisfied with offerings and maintain positive relationships.

• Monitors and reports on key performance indicators (KPIs) to assess sales team performance and identify areas for improvement.

• Assists with post-sale activities, including ensuring a smooth handover to customer support teams to maintain customer satisfaction.

• Shares expertise and best practices with junior team members, providing guidance and mentorship to help them achieve their sales goals.

• Stays current with and promotes the use of sales technologies, tools, and software that can enhance the sales process.

• Ensures that all sales activities adhere to industry regulations and organization policies.

Education & Experience Recommended

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.

• Typically has 10+ years of work experience, preferably in technical selling, consultative selling, account management, or a related field.

Knowledge & Skills

• Balancing (Ledger/Billing)

• Business Development

• Business To Business

• Customer Relationship Management

• Demonstration Skills

• Enterprise Sales

• Marketing

• Merchandising

• Outbound Calls

• Presales

• Product Demonstration

• Product Knowledge

• Sales Engineering

• Sales Process

• Sales Prospecting

• Selling Techniques

• Solution Selling

• Technical Sales

• Value Propositions

• Wireless Sales

Cross-Org Skills

• Effective Communication

• Results Orientation

• Learning Agility

• Digital Fluency

• Customer Centricity

Impact & Scope

• Impacts large functions and leads large, cross-division functional teams or projects.

Complexity

• Provides highly innovative solutions to complex problems within established policy.

Equal Opportunity Employer (EEO):

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).