Job Information
Theodore Roosevelt Medora Foundation Golf Course Pro Shop Supervisor in United States
Golf Course Pro Shop Supervisor
2024 Summer Seasonal
Description
Join the greatest team in the west. Opportunity awaits you in Medora.
Our Company:
There’s no organization quite like the Theodore Roosevelt Medora Foundation (TRMF). We’re a premiere tourism operation—and we’re a 501c(3) non-profit. We welcome hundreds of thousands of guests to an exciting, diverse lineup of entertainment, historical, and educational attractions—and we work tirelessly to connect people to Medora for positive life changing experiences.
TRMF was established in 1986—but our story begins before that. In 1962, nationally-renowned businessman Harold Schafer took an interest in a historic old town named Medora. He loved its history, its striking location, and its potential to inspire others. So he began revitalizing the old town: he restored a historic hotel, brought the Medora Musical to town, and so much more.
It was 1986 when the Schafer family, with Harold ready to retire from business, donated all they’d created in Medora to establish the non-profit Theodore Roosevelt Medora Foundation.
In the years since, we’ve grown from a staff of a handful of folks to more than 50 full-time employees, with hundreds more seasonal workers and over 650 volunteers. We’ve awarded hundreds of thousands of dollars’ worth of scholarships to our staff. The Medora Musical has earned the attention of The New York Times. And we’ve earned a reputation as the #1 tourism and hospitality provider in North Dakota.
We are a team of people who draw inspiration from Medora. We deeply respect this place, and the people we meet here. We deliver excellence in hospitality. We work with creativity and integrity. We’re a family that values family.
We are the Theodore Roosevelt Medora Foundation.
Summary/Objective
The Golf Course Pro Shop Supervisor will have the primary day-to-day responsibility of assisting the GM and the Golf Professional in the operations of the golf shop. This includes administering shop duties such as opening and closing, answering calls, and making golf reservations. This position is also responsible for helping maintain the golf cart fleet, assisting guests in the check-in process, helping guests with merchandise, and assisting the sale of food and beverage.
Duties/Responsibilities
Promote sales of TRMF events and services by providing all customers with complete information and showing enthusiasm for these offerings.
Stay informed about Medora events and activities, attend weekly departmental informational meetings.
Greet customers and give each guest excellent customer service.
Administer POS transactions for merchandise, food and beverage, and rentals, as well as maintain and update the tee sheet.
Assist the outside service team in ensuring the cleanliness of the property and the golf carts that are provided to guests upon check-in for play.
Reconcile cash register sales, ensure the correct collection of cash and receipts.
Be knowledgeable about the course and the surrounding area to provide guests with exceptional guest service.
Assist with tournament operations at the golf course.
Follow proper opening and closing procedures, including making nightly deposits on closing shifts.
Plan and help lead seasonal workplace safety training sessions.
Performs other related duties as assigned.
Assist managers in training new hires and volunteers.
Assist managers with inventory entry and control.
Maintain a high level of professionalism working with guests and staff.
Requirements
Required Skills/Abilities
Excellent verbal communication skills.
Provide consistent, excellent customer service.
Reliable, on time, and ready for every shift.
Ability to stand for extended periods of time.
Required Education and Experience
Previous experience with golf courses or driving ranges preferred.
Previous experience with POS system preferred.
Must be able to work in outdoor environments.
Must be fluent in English, bilingual a plus.
Work Environment
This position is generally an outdoor position which involves working in hot, humid conditions and various weather elements.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is continuously required to talk, hear, hand/eye coordination, stand, walk, have repetitive use of hands and arms, and grasp. Visual acuity to determine accuracy, details and transcribe data, determine neatness and thoroughness of work assigned, and determine safety of workplace surroundings for themselves and guests. Occasionally required to push, pull, stoop, bend, lift and carry up to 25 pounds.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Sunday through Saturday. Shifts vary based on business needs and the needs of the customer.
AAP/EEO Statement
It is the policy of TRMF to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, TRMF will provide reasonable accommodations for qualified individuals with disabilities.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Our Location:
TRMF is located in the heart of the Badlands: Medora, North Dakota.
It’s situated near the border separating North Dakota and Montana, along Interstate 94. Medora is the basecamp to Theodore Roosevelt National Park: 110 square miles of rugged beauty. You’re never more than a few minutes away from a night under the stars or a bike ride along the thrilling Maah Daah Hey Trail. In Medora, beauty and adventure abound.
Our central hub of operations, the Life Skills Center, is a state-of-the-art campus, purpose-built for the glory of work and the joy of living. It features a dining room, a fitness center, as well as spaces for music, studying, learning, prayer, reflection, and socializing—all designed with our employees in mind.
Why Apply?
You have a passion for exploring beautiful places and meeting people from around the world.
Competitive wages with great opportunities for overtime work
Affordable company provided housing on-site
Employee meals provided at low cost in employee dining room
Explore Medora and its attractions free or at discounted costs. Including the Medora Musical, Bully Pulpit Golf Course, Trail Rides, Mini Golf, Retail Shops and more!
Contact Us:
Learn more at www.medora.com/employment