Job Information
AAA Mid Atlantic Fleet Care Specialist in United States
AAA Club Alliance is actively seeking self-motivated individuals with a passion for sales and business development to join our AAA Fleet Care team in the Cincinnati or Dayton, OH market.
AAA Fleet Care (https://cluballiance.aaa.com/automotive/fleet-care?zip=19801&stateprov=de&city=wilmington&devicecd=PC) offers vehicle repair and maintenance services to a large variety of Commercial, National and Local Fleet Accounts including Holman, BBL, Donlen, Element, Enterprise, LeasePlan, Merchants Fleet, Mike Albert Fleet Solutions, US Bank/Voyager, WIX, and GSA.
We are looking for a Fleet Care Specialist to join our team who would be responsible for new business development and relationship management with Commercial Fleets and National Accounts in and around the Cincinnati, OH and Dayton, OH markets.
In this role you will be expected not only secure fleet service business for our AAA Car Care locations in the tristate area, but you will also provide exceptional ongoing support to both your internal and external partners to further develop a sustainable and profitable network of accounts long-term. Our Specialists manage ongoing relationships by supporting sales processes with our member and client accounts to ensure maximum productivity and profitability for all.
This position is Remote, but will require frequent travel throughout the territory to meet with assigned AAA Car Care locations and clients in the market. As such, candidates must live within an hour or less from Cincinnati or Dayton, OH.
At AAA, your success is our success! As a Fleet Care Specialist, we can offer you:
A competitive base salary ranging $50,000 - $60,000/year, depending on experience, and the ability to earn a monthly commission based upon sales
Over 3 weeks of Paid Time Off accrued on an annual basis (may be prorated based upon hire date)
8 Paid Holidays each year
Participation in our 401(k) retirement plan with up to 7% company match
Robust health insurance options including Medical, Prescription, Dental and Vision coverage after 30 days of employment
Supplemental insurance options including Critical Illness, Hospital Indemnity, Accident Insurance and FSA/HSA Account options based upon selected medical coverage
Free company-paid Life Insurance
Up to $5,250 in Tuition Reimbursement each year
Free AAA Premier level membership for colleagues, and the ability to add spouse and dependent coverage at a discounted rate
What our Fleet Care Specialist do:
Solicit new commercial fleet accounts and business through collaboration with work associates, partnerships with outside vendors, and cold calling techniques.
Work closely with AAA Car Care managers to acquire new commercial fleet business.
Collaborate with Car Care Managers to provide a high quality service experience within the stores, and maintains relationships with fleet clients.
Conduct sales presentations to prospective customers and internal AAA Partners.
Mail out sales letters and commercial fleet product information to prospective customers.
Work closely with the AAA Car Care personnel on improving retail site volume growth and profitability though fleet account sales.
Utilize relationship management skills to work with existing commercial fleet customers in upgrading and/or resolving their commercial fleet program needs.
Manage existing accounts by making sales calls and getting feedback from the clients.
Serve as liaison between customers, retail field operations, payment processing team, IT team and National Account partners.
Work closely with National Account partners in resolving customer billing problems/issues.
Grow the AAA Car Care brand name, and tire and service menu.
Proactively deliver superior customer satisfaction by anticipating customer’s needs.
Actively participate in the development and implementation of commercial fleet marketing programs.
Keep abreast of competitive fleet programs and offers, as well as, attend and participate in industry trade shows and vendor fairs.
Conduct financial and productivity analysis on accounts and programs.
Other duties as assigned.
What you will need to succeed:
Bachelor’s degree preferred; equivalent experience considered in lieu of degree.
2-5 years of applicable business experience; 2-3+ years of sales, business development and/or relationship management experience.
Retail Automotive experience/knowledge strongly preferred.
Ability to work autonomously, in a field-based sales and relationship management role.
Ability to read and interpret financial data and reports.
PC proficiency working with spreadsheet software, word processing, and internet experience.
Effective oral and written communication skills to enable accurate completion of paperwork and constructive interaction with others.
Ability to respond to customer inquiries and professionally interact with individuals.
Ability to travel frequently throughout AAA Club Alliance region, usually by car. Travel expenses and mileage are covered by AAA. This position DOES NOT provide a company vehicle.
The ability to complete a satisfactory Pre-Employment Screening if offered the position (standard background check and drug screening process).
Authorized to work in the USA.
AAA Club Alliance (ACA) is an affirmative action - equal opportunity employer.
Our investment in Diversity, Equity, and Inclusion:At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.
Job Category:
Car Care
Work from home or Remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is located in Washington DC and 13 states including Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia.
AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, AAA Oklahoma/South Dakota, and AAA Ohio Automobile Club joining, now representing nearly six million members in 13 states and Washington, DC. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team.
We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while advancing their own career. So that leaves one question, are you ready to make a difference? (https://cluballiance.aaa.com/about/careers?pcrdl=true)
Are you being referred to one of our roles? If so, ask your connection at AAA Club Alliance about our Employee Referral process!
We recognize that you don’t stop being a parent, caretaker, pet owner, or student because you’re at work. We give our Associates the option to customize their experience in order to suit their individual needs and interests. We offer a wide array of benefits that give our Associates piece of mind– even after retirement. You can view our virtual benefit fair here. (https://www.virtualfairhub.com/AAAClubAlliance/public/welcome)
AAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to jobs@aca.aaa.com.