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Digital Video Evidence Analyst

Job ID:

231059

Location:

DC/MD/VA Metro Locations;VA - Metro Bldg At Eisenhower

Full/Part Time:

Full-Time

Posting Open-Close

05/16/2024

-

05/19/2024

Union

NRP

Regular/Temporary:

Regular

Job Description

Marketing Statement

At Metro, we are dramatically expanding our video capabilities to better detect, respond to, and understand incidents that affect our public safety and operations. If you have significant experience managing an enterprise video/CCTV system, we invite you to apply to become one of our Digital Video Evidence Analyst. Enjoy a dynamic team of professionals within our Metro Integrated Command and Communications Center (MICC) at Washington Metropolitan Area Transit Authority (Metro).

We are always in search of talented individuals, to join our team. We are currently seeking to hire Digital Video Evidence Analysts. This position recovers and stores all video images and still photos in compliance with Metro policies, local, state, and federal regulation regarding video collection and retention. The Analyst trains technicians and designated staff on proper and legally compliant video evidence retrieval, chain of custody, appropriate storage procedures at multiple locations, proper research, and retention procedures for all digital video evidence. The incumbent inspects all locations where video evidence is stored to ensure they are properly secured in compliance with all policies, ordinances, and laws. The incumbent reviews requests for access to video evidence systems and maintains systems access and a list of personnel previously authorized to recover digital video evidence and ensures video images are released to authorized Metro personnel and law enforcement agencies for criminal investigation, to comply with court orders or to fulfill Public Access to Records Policy (PARP) requests. The Analyst provides direction to all persons recovering, transporting, or storing digital video evidence to ensure the preservation, integrity, and confidentiality of all digital video evidence.

The Digital Video Evidence Analyst coordinates work efforts with the Video Operations and Consequence Management Unit and reports progress and major developments to Senior Leadership. You will coordinate closely with departments involved in or supporting video, including Operations and Transit Police, Safety and Readiness, Infrastructure, Digital Modernization, and Planning and Performance.

Reporting to the Manager, Digital Video Evidence, this position is 24/7 operation that is critical to the organization, your responsibilities also extend to providing support to the new Metro Integrated Command and Communications Center (MICC).

Minimum Qualifications:

Education

• An Associate’s degree from an accredited college or university in Law Enforcement, information systems management, or video technologies.

• Or a high school diploma and two (2) years of experience in video technology and the management of evidence collection, dealing with highly visible and politically sensitive issues in responding to police, attorneys, and employees at all levels including executive management. Also, must have direct FOIA experience.

Experience

• Four (4) years progressively responsible experience in the management of evidence collection, dealing with highly visible and politically sensitive issues in responding to police, attorneys, and employees at all levels including executive management. Also must have four (4) years direct FOIA experience.

Certification/Licensure

• Possess and maintain a valid motor vehicle operator’s license issued from state of residence.

Other Requirements

• Must never have been convicted of a felony or serious misdemeanor.

• Must successfully complete a background investigation.

License: Maintain a valid drivers license from state of residence.

Medical Group:

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Job Summary/Duties:

The Digital Video Evidence Analyst captures all digital and still images on buses, trains, and rail yards that relate to criminal or civil incidents that are given to MTPD members, or any other authorized member of WMATA for further investigation and prosecution. The Analyst maintains and repairs associated equipment in collaboration with other departments. The incumbent recovers and stores all video images and still photos in compliance with WMATA policies, local, state and federal regulation regarding video collection and retention. The Analyst trains technicians and designated staff on proper and legally compliant video evidence retrieval, chain of custody, appropriate storage procedures at multiple locations, proper research, and retention procedures for all digital video evidence. The incumbent inspects all locations where video evidence is stored to ensure they are properly secured in compliance with all policies, ordinances and laws.

• Review requests for access to video evidence systems and maintains systems access and a list of personnel previously authorized to recover digital video evidence.

• Provides direction to all persons recovering, transporting, or storing digital video evidence in order to ensure the preservation, integrity, and confidentiality of all digital video evidence.

• Reviews the MTPD 24 hour Report and all incident reports from BUS, RAIL and Facilities to identify all incidents which potentially raise criminal or civil liability issues. Assigns requests to recover incidents to appropriate personnel and assures that images are recovered from bus, station or rail car cameras.

• Recovers images from internal or external entities upon request and may assign authorized WMATA DVEU Technicians to recover digital video evidence. Coordinates all activities involving the recovery of digital video evidence.

• Maintains the secure storage of all video evidence.

• Reviews all request for digital video evidence and forwards copies of downloaded images to authorized parties. Retains copies of all downloaded images consistent with established policies and maintains the digital evidence databases of all video requests and downloaded recordings. Ensures proper chain of custody.

• In conjunction with Bus Services, develops procedures for recovery of wireless video from buses and timely notification of wireless bus failures and repairs.

• Trains authorized persons in the proper methods of recovery and storage of video evidence.

• Assists in the examination of video evidence as it relates to legal matters.

• Provides testimony regarding evidence in legal proceedings.

• Periodically reviews department Standard Operating Procedures and General Orders related to video evidence and may recommend changes. Ensures compliance with Communications Assistance for Law Enforcement Act (CALEA) standards, applicable policies and laws.

• Ensures video images are released to authorized WMATA personnel and law enforcement agencies for criminal investigation, to comply with court orders or to fulfill Public Access to Records Policy (PARP) requests.

• Conducts random checks of the cameras and recording devices at rail stations and arranges for their repair and replacement as needed.

• Maintains the master file of all recovered video and still images in compliance with company policies as well as local, state, and federal laws.

• Maintains the tracking system of requests for copies of video in accordance with company chain of custody policies and regulations.

• Inspects equipment at various locations to ensure that video collection, equipment and retention standards compile with the policies and procedures of WMATA.

• Disseminates daily assignments and prepares daily manpower reports, weekly statistical reports and ensure that all requested are completed within the established timeframe.

• Assists in sensitive assessments, conducts studious research of systems and networks.

• Reports all equipment issues and creates maintenance tickets for repairs.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:

• Skills and/or behavioral assessment

• Personal interview

• Verification of education and experience (including certifications and licenses)

• Criminal Background Check (a criminal conviction is not an automatic bar to employment)

• Medical examination including a drug and alcohol screening (for safety sensitive positions)

• Review of a current motor vehicle report

Closing

WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.