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State of Wyoming BADS05-2024-00703-Driver Services Specialist-Cheyenne in United States

BADS05-2024-00703-Driver Services Specialist-Cheyenne

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BADS05-2024-00703-Driver Services Specialist-Cheyenne

Salary

$20.66 - $22.96 Hourly

Location

Cheyenne, WY

Job Type

Permanent Full-time

Job Number

2024-00703

Department

045-WYDOT-Support Services - Driver Services

Opening Date

04/22/2024

Closing Date

Continuous

  • Description

  • Benefits

  • Questions

Description and Functions

Open Until Filled

GENERAL DESCRIPTION:

The Wyoming Department of Transportation (WYDOT) seeks a Driver Services Specialist for the Driver Services Program Driver Compliance section located in Cheyenne, Wyoming. This position positively affects public safety on our roads and highways by ensuring that standards set for licensing drivers with alcohol, drug, medical, and visual impairments are enforced.

This position offers:

$2,000 Hiring Bonus See notes for eligibility

  • Culture of public service and a commitment to work/life balance

  • Health, Dental, and Vision Insurance

  • State Retirement plan and additional savings opportunities (deferred compensation)

  • Paid vacation, sick leave, and holidays

Cheyenne is a steadily growing community along the Front Range but still true to the Old West's history. The city offers nearby mountain biking, skiing, hiking, fishing, hunting, and other outdoor activities. Cheyenne is also the home to the "Daddy of 'em All" – Cheyenne Frontier Days – held every last week of July. Wyoming is one of only seven states with no state income tax.

Human Resource Contact: 307-777-4467

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.

  • Review and evaluate medical, vision, and disabled placard documents to determine appropriate actions.

  • Review and schedule re-examinations to evaluate driving abilities.

  • Review documents for record reviews to determine eligibility for limited driving privileges, prepare legal files for Administrative Hearings, and issue probationary licenses.

  • Review and process court orders.

  • Review and process driving record requests.

  • Collect, balance, and transmit all transactions received.

  • Answer questions from the public, courts, attorneys, law enforcement, and other DMVs via phone, email, and mail.

  • Maintain confidential Personal Identifying Information.

  • Draft correspondence to clients.

  • Scan and index documents into the document storage system.

  • Assist in all Driver Services' areas as needed, including training.

Qualifications

PREFERENCES:

Preference will be given for advanced skill levels using Google Suite and a database.

KNOWLEDGE:

  • Knowledge of Wyoming State Statutes and Rules and Regulations for specialized areas.

  • Knowledge of department rules, regulations, policies, and procedures.

  • Knowledge of Federal Motor Carrier Safety Regulations.

  • Excellent customer service skills.

  • Skill in effective interpersonal, oral, and written communications.

  • Skill in decision-making.

  • Skill in keyboarding with proficiency and report writing.

MINIMUM QUALIFICATIONS:

Education & Experience Substitution:

1-3 years of progressive work experience (typically in Business) with acquired knowledge at the level of a Drivers Services Assistant

Certificates, Licenses, Registrations:

None

OR

Education:

Associate's Degree (typically in Business)

Experience:

0-1 year of progressive work experience (typically in Business) with acquired knowledge at the level of a Drivers Services Assistant

Necessary Special Requirements

NOTES:

  • FLSA: Non-exempt

  • Individuals in this classification will be subject to random drug and alcohol testing.

  • The successful applicant will be subjected to a thorough background investigation.

  • Applicants must pass an FBI fingerprint check.

  • The Wyoming Department of Transportation is a Drug-Free Workplace.

  • E-Verify: WYDOT uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more aboutE-Verify (http://www.e-verify.gov) , including your rights and responsibilities.

  • Qualifying eligibility and criteria for the hiring bonus

  • Temporary employees accepting a full-time position.

  • Current employees accepting a promotional opportunity - recruitment must have been opened to the public.

  • One year of service to WYDOT must be completed, failure to complete this requirement will forfeit the hiring incentive, funds will be recouped from final pay.

  • Internal candidates would be required to remain in the position for a minimum of one (1) year from their promotion date.

  • Employees would only be eligible for one (1) hiring bonus in a 12-month period.

  • If the employee elects to downgrade through an active recruitment and/or appointment during the twelve (12) month period, they would be required to pay the bonus back.

Supplemental Information

045-Department of Transportation - WYDOT-Support Services - Driver Services

Clickhere (https://ai.wyo.gov/divisions/human-resources/consultative-services/compensation/pay-tables-salary-averages) to view the State of Wyoming Classification and Pay Structure.

URL:http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.

Working for the State of Wyoming provides employees with a range of valuable benefits and offers a fulfilling career path. Employees enjoy comprehensive healthcare coverage, including medical, dental, and vision plans, ensuring their well-being and that of their families. Additionally, the state offers multiple retirement plans, which provide financial security and stability for employees once their career in public services comes to an end. the state recognizes the importance of personal time and offers generous paid time off and flexible arrangements, allowing employees to recharge, take care of personal matters, and maintain a healthy work-life integration.

There are many benefits to living and working in Wyoming. Beautiful country with wide-open spaces, clean air, great recreational activities, and no State income tax to mention a few!

Click here (https://ai.wyo.gov/for-job-seekers) to learn more!

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