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Liberty Latin America Senior Analyst Carrier Services in Panama

What’s the role

The Senior Analyst Carrier Services will participate actively in month end close for interconnect and roaming processes ensuring that revenue and cost of sales are recorded completely and accurately.

Provide Carrier Services accounting services in accordance with the service level agreement between the Global Business Service (GBS) and the business units that it supports.

What you’ll do

  • Process incoming invoices and prepare settlement statements for Carriers

  • Prepare journals to allocate receipts across business units and for intercompany settlements and clear customer accounts.

  • Raise queries for discrepancies outside of the tolerance limits

  • Prepare CPVs for payments to carriers and for government levies.

  • Follow up on outstanding debt and compile aging reports

  • Prepare month end balance sheet and carrier reconciliations and aging reports

  • Compute monthly roaming accruals for all Carrier business units using data from the Syniverse clearing house system and from carriers outside of the Syniverse clearing house system.

  • Compute monthly roaming actuals for all Carrier Service business units using data from the Syniverse clearing house system and data from carriers outside of the Syniverse clearing house system.

  • Compute monthly roaming accruals for complex discounts receivable/payable to roaming partners.

  • Prepare monthly journal overview ensuring that all journals are posted correctly, and the overview reconciles to the SAP gross margin report.

  • Prepare and dispatch manual invoices for actual roaming transactions for carriers outside of the Syniverse system. Raise queries on any traffic discrepancies noted.

  • Prepare all inbound and outbound roaming traffic reports and analyses.

  • Prepare the monthly overview of Interconnect and Roaming revenue and cost.

  • Share with respective key stakeholders such as Finance Manager and CFO on the monthly numbers and clarify queries as needed.

  • Prepare the monthly Digicel net settlement for all LLA entities.

  • Calculate, exchange and agree settlement amounts for complex discounts receivable/payable to roaming partners for CWC entities. Liaise with DCH/FCH partners Syniverse/ Comfone to ensure that debit/credit notes are issued to roaming partners to record complex discounts and amounts due to/from partners are settled.

  • Follow up with Carriers outside of DCH/FCH systems to collect and record outstanding amounts.

  • Maintain tracker of roaming discount calculation/settlement status.

  • Update general ledger monthly based on banking reports retrieved from the Cable & Wireless Syniverse bank account.

  • Develop and maintain relationships with internal and external customers, ensuring that issues raised are promptly addressed and a response is communicated in keeping with the SLA.

  • Coach, develop skills and cross-train staff within the team to enhance performance.

  • Provide support to Commercial teams and other key stakeholders as reasonably required.

  • Other activities related to accounting and financial month-end close for Carrier Services

Required Education / Qualifications:

  • A Bachelor’s degree, preferably in Accounting, ACCA level II or equivalent certification

Qualifications/requirements

  • At least 3 years relevant experience in financial accounting, preferably within the telecommunications industry

  • SAP experience preferred.

  • Large multi-national organization experience favorable.

  • Knowledge of finance clearing house operations/ SAP an advantage

  • Advanced data modeling, spreadsheet and data mining skills

  • Strong written, verbal communication and presentation skills.

  • Strong problem solving and interpersonal skills

  • Good knowledge of accounting and billing systems

  • Familiarity with database systems and report generation

  • Ability to interact with cross functional teams

  • Works independently without supervision

Knowledge, Skills and Abilities

  • Achievement: Understands and works towards goals set by others. Measures progress against targets. Seeks to understand reasons for obstacles and to find ways to overcome. Acknowledges the work and contribution of others

  • Customer Service: Keeps customers up to date and informed. Acts promptly to ensure customer problems are resolved. Makes him- or herself available to the customer. Interacts well with all customers. Understands that each customer is different. Delivers what is expected, not what they think the customer wants or needs.

  • Process Management: Understands goals and KPIs relating to the processes they operate, and their individual contribution to these goals. Able to break down a process and describe the tasks involved and their relationship to each other. Aware of problem solving and improvement techniques.

  • SAP Skills: Able to navigate through the SAP menus and transactions screens. Able to utilise all SAP functions and transaction codes necessary for current role. General understanding of structure and coding of GL accounts. Able to run basic queries.

  • Team Working: Willingly co-operates. Is not afraid to seek advice from others. Puts in extra effort when needed to help others. Recognises that the ways of getting things done in different departments, organisations and communities are not the same

Key Behaviors

  • Attention to detail and a commitment to maintain high standards and discipline.

  • Adaptability and flexibility, including ability to manage deadline pressures, ambiguity and change.

  • Gains respect and trust from a broad range of people.

  • Has a drive for results and is business oriented.

  • Anticipates the impact of events elsewhere in the business on their own area.

Who We Are

We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands, Flow, Liberty, Más Móvil, BTC, and Cabletica. We started small, and now we’re growing. We’re excited about the future as we strive to unlock opportunities in the region.

Why join us

Technology excites us enables us and drives us. We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live and play without missing beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team.

Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws.

Required Education / Qualifications:

  • A Bachelor’s degree, preferably in Accounting, ACCA level II or equivalent certification

Qualifications/requirements

  • At least 3 years relevant experience in financial accounting, preferably within the telecommunications industry

  • SAP experience preferred.

  • Large multi-national organization experience favorable.

  • Knowledge of finance clearing house operations/ SAP an advantage

  • Advanced data modeling, spreadsheet and data mining skills

  • Strong written, verbal communication and presentation skills.

  • Strong problem solving and interpersonal skills

  • Good knowledge of accounting and billing systems

  • Familiarity with database systems and report generation

  • Ability to interact with cross functional teams

  • Works independently without supervision

Knowledge, Skills and Abilities

  • Achievement: Understands and works towards goals set by others. Measures progress against targets. Seeks to understand reasons for obstacles and to find ways to overcome. Acknowledges the work and contribution of others

  • Customer Service: Keeps customers up to date and informed. Acts promptly to ensure customer problems are resolved. Makes him- or herself available to the customer. Interacts well with all customers. Understands that each customer is different. Delivers what is expected, not what they think the customer wants or needs.

  • Process Management: Understands goals and KPIs relating to the processes they operate, and their individual contribution to these goals. Able to break down a process and describe the tasks involved and their relationship to each other. Aware of problem solving and improvement techniques.

  • SAP Skills: Able to navigate through the SAP menus and transactions screens. Able to utilise all SAP functions and transaction codes necessary for current role. General understanding of structure and coding of GL accounts. Able to run basic queries.

  • Team Working: Willingly co-operates. Is not afraid to seek advice from others. Puts in extra effort when needed to help others. Recognises that the ways of getting things done in different departments, organisations and communities are not the same

Key Behaviors

  • Attention to detail and a commitment to maintain high standards and discipline.

  • Adaptability and flexibility, including ability to manage deadline pressures, ambiguity and change.

  • Gains respect and trust from a broad range of people.

  • Has a drive for results and is business oriented.

  • Anticipates the impact of events elsewhere in the business on their own area.

Who We Are

We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands, Flow, Liberty, Más Móvil, BTC, and Cabletica. We started small, and now we’re growing. We’re excited about the future as we strive to unlock opportunities in the region.

Why join us

Technology excites us enables us and drives us. We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live and play without missing beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team.

Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws.

What you’ll do

  • Process incoming invoices and prepare settlement statements for Carriers

  • Prepare journals to allocate receipts across business units and for intercompany settlements and clear customer accounts.

  • Raise queries for discrepancies outside of the tolerance limits

  • Prepare CPVs for payments to carriers and for government levies.

  • Follow up on outstanding debt and compile aging reports

  • Prepare month end balance sheet and carrier reconciliations and aging reports

  • Compute monthly roaming accruals for all Carrier business units using data from the Syniverse clearing house system and from carriers outside of the Syniverse clearing house system.

  • Compute monthly roaming actuals for all Carrier Service business units using data from the Syniverse clearing house system and data from carriers outside of the Syniverse clearing house system.

  • Compute monthly roaming accruals for complex discounts receivable/payable to roaming partners.

  • Prepare monthly journal overview ensuring that all journals are posted correctly, and the overview reconciles to the SAP gross margin report.

  • Prepare and dispatch manual invoices for actual roaming transactions for carriers outside of the Syniverse system. Raise queries on any traffic discrepancies noted.

  • Prepare all inbound and outbound roaming traffic reports and analyses.

  • Prepare the monthly overview of Interconnect and Roaming revenue and cost.

  • Share with respective key stakeholders such as Finance Manager and CFO on the monthly numbers and clarify queries as needed.

  • Prepare the monthly Digicel net settlement for all LLA entities.

  • Calculate, exchange and agree settlement amounts for complex discounts receivable/payable to roaming partners for CWC entities. Liaise with DCH/FCH partners Syniverse/ Comfone to ensure that debit/credit notes are issued to roaming partners to record complex discounts and amounts due to/from partners are settled.

  • Follow up with Carriers outside of DCH/FCH systems to collect and record outstanding amounts.

  • Maintain tracker of roaming discount calculation/settlement status.

  • Update general ledger monthly based on banking reports retrieved from the Cable & Wireless Syniverse bank account.

  • Develop and maintain relationships with internal and external customers, ensuring that issues raised are promptly addressed and a response is communicated in keeping with the SLA.

  • Coach, develop skills and cross-train staff within the team to enhance performance.

  • Provide support to Commercial teams and other key stakeholders as reasonably required.

  • Other activities related to accounting and financial month-end close for Carrier Services

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