Enable America Jobs

The What

As a Branch Manager you will be part of a dedicated team based in our Vancouver, British Columbia Service Branch and reporting to the National Product Service Manager. The successful candidate will be responsible for the sales of Power Tools & Accessories, DeWALT, Delta, Porter Cable, Consumer, and Outdoor in the Service Branch (retail) as well as to the Service Branch house account base. Exercising expense control to achieve operating income targets will be a major component of their overall responsibilities

The Why

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of nearly 60,000 professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, CRAFTSMAN®, CUB CADET®, STANLEY® and BLACK+DECKER.

At Stanley Black & Decker Canada we are proud to be awarded the following honours; Canada's Top Employers For Young People (2020, 2021 & 2022), Greater Toronto's Top Employers (2020, 2021 & 2022) and Canada’s Best Diverse Employers (2020, 2021 & 2022).

What you will get to do

• Achieve top line sales and standard margin budgets in DeWALT, CPT, Accessories and Outdoor

• Present and execute Marketing promotions and programs to assigned customer base; develop, execute and track account plans

• Develop and nurture strong account relationships

• Provide monthly rolling sales and forecast by business

• Coordinate and participate in major trade shows with key accounts

• Manage business within assigned T&E budgets

• Provide feedback on competitive activity to marketing

• Provide the necessary sales and service skills to maintain and enhance Stanley Black & Decker’s corporate image, attain and exceed established financial targets

• Provide direction and leadership to Service Branch Coordinator to:

• Achieve timely completion of all jobs to meet deadlines and objectives

• Ensure courteous, knowledgeable and efficient service to all customers (ASC, End-User, Distributor) to maximize 100 % customer satisfaction

• Implement and maintain established inventory control procedures

• Promote fusion between Sales and Service

• Administer warranty; other company policy and procedures; and make the day-to-day operational decisions

• Implement and coordinate all processes such as cash controls; returns; warranty; paper routines to comply with internal audit standards

• Professionally merchandise the retail store to maximize sales and profit

• Grow parts and repair business through the promotion of sales from ASC/Distributor/End-User Accounts

Who You are

• Graduate of a community college or university (business major) and experience in a sales, marketing, or service environment

• Highly motivated, hands-on individual who thrives on the fast-paced, competitive retail and I/C environment

• Strong managerial, organizational and product knowledge, including the ability to implement various sales and marketing programs across both channels

• Effective communication, leadership, negotiation, presentation and consumer behavioral skills; experience in working directly with the public

• Proficiency in using SAP and Microsoft Office Suite products

• Product application, and technical skills an asset

What you get

• A creative role with independence

• Opportunity for career advancement with a fortune 200 company

• Competitive compensation & benefits package

• Use of a company vehicle, cell phone & laptop.

• Company Perks including: Goodlife Fitness discounts, Employee product purchase, and many more!

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!

Stanley Black & Decker believes in giving each and every applicant an equal opportunity to succeed on their own merit. We strive to hire employees that reflect and support the diverse perspectives, experiences and needs of employees and our communities including but not limited to race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, and disability. We remain committed to upholding the values of equity, diversity, and inclusion in our work environments. We know that diversity underpins excellence, and that we all share responsibility for creating an equitable, diverse and inclusive organization. Therefore, in pursuit of our values, we seek employees who will work respectfully and constructively with differences across the organizational hierarchy in actualizing SBD’s priorities, goals and principles of equity and inclusivity. If accommodation is required at any point in the recruitment process, please contact a member of our Recruitment Team. Please note that as part of our recruitment process, candidates in the final stages will be required to complete a background check which may include a criminal background, credit and drivers abstract check.

Salary starting at $70,000(Actual compensation offered will be determined by factors such as education, job-related skills, relevant experience and internal equity)

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Global Benefits & Perks

You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development:

Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:

We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:

You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

For the builders and protectors, for the makers and explorers, for those shaping and reshaping our world through hard work and inspiration, Stanley Black & Decker provides the tools and innovative solutions you can trust to get the job done—and we have since 1843.

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