Job Information
WTW Account Manager - Aviation & Space in Vancouver, British Columbia
This is an exciting opportunity to join WTW’s Aviation & Space team. The Account Manager - Aviation & Space is the person is responsible for securing the renewal of existing business with assigned aviation accounts and to maintain the relationship between the local offices and assigned clients. The Account Manager - Aviation & Space also monitors insurance and risk management needs, recommends appropriate coverage and contributes to the sales process with development of prospective with existing clients. The position requires and in-depth knowledge of the aviation insurance business, including knowledge of moderately complex placements. Travel and social interaction at industry events / meetings are also required.
The Account Manager - Aviation & Space monitors insurance and risk management needs, recommends appropriate coverage, and ensures that technical specialists are brought in when necessary. The lead associate is also responsible for collections, record keeping, and quality of service provided to clients so that the assigned book of business is profitable. If you are an aviation enthusiast looking to join a growing organization with unlimited growth potential, this may be the perfect opportunity for you!
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
The Role
Additional Responsibilities:
Resolves problems using existing solutions.
Contributes to process improvements
Executes moderately complex placement and client management process
Contacts existing clients to ensure quality service is being delivered
Identifies and monitors insurance and risk management needs of prospective or current clients
Conducts needs assessment with current and potential customers
Facilitates new business through networking, prospecting and communicating with current clients
Identifies and presents appropriate services to client
Manages claims on behalf clients
Maintains extensive market relationships
Develops account strategies, presentations, and other forms of communication with client
Prepares and delivers underwriting submissions
Maintains account documentation and correspondence
Negotiates responsive programs and service agreement rates
Provides customer service, including resolving customer inquiries and problems
Establishes procedures for claims administration and loss prevention activity
Qualifications:
5 years’ experience within the insurance industry; preferred
Aviation industry experience; preferred
Insurance Broker License; preferred
Experience with Aviation Insurance Brokerage business; required
Knowledge of complex insurance placements
Experience with claims resolution facilitation
Knowledge of principles and processes of business management
Knowledge of principles and methods involved in selling services
Ability to establish and maintain working relationships
Ability to identify and find essential information
Ability to sell or influence others
Required Skills:
Interpersonal
Quantitative/analytical
Software proficiency – Word processing, Spreadsheet, Presentation
Verbal and written communication
Active Listening
Critical thinking/logical reasoning
Problem solving and decision making
Organization
Compensation
The base salary compensation range being offered for this role is $75,000 to 80,000 CAD.
This role is also eligible for an annual short-term incentive bonus.
Equal Opportunity Employer
WTW
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