Job Information
Advantive Business Analyst, Systems in US, United States
We are seeking a skilled and experienced Business Analyst proficient in CRM/ERP solutions. This role will have their hands in a little bit of everything but will specialize in gathering and maintaining requirements for our portfolio of projects, assist with functional and technical design, test and evaluate new and existing technologies during concept validations. This person will also act as a liaison between stakeholders in our Sales, Marketing, Commercial Ops, and Finance organizations and work as a member of the Business Systems team to ensure transparency and timely delivery of project deliverables. The ideal candidate will play a pivotal role in optimizing our use of Business Systems stack to enhance customer experience, streamline processes, and drive business growth. The role requires a deep understanding of Salesforce overall functionalities, coupled with the ability to translate business requirements into technical solutions.
Responsibilities
Responsible for meeting with business users to understand their business use case and system workflow needs
Responsible for documenting the use case and workflow needs of the business and confirming those with appropriate business stakeholders
Understands and documents all aspects of a use case to cover reporting and analytics, workflow and system configuration, integration requirements and data migration requirements. Responsible for translating those use cases and workflow needs into user stories to be added to an Agile backlog
Answers clarification questions from Architecture team and also liaisons with the business to obtain further clarification when necessary
Skills & Other Requirements
Minimum of 2+ years of relevant experience required and at least 1 year of related application experience
Detail oriented with the ability to understand and clearly document complex use cases and workflows
Experience driving consensus among diverse sets of stakeholders to include technical and non-technical people
Experience acting as a business analyst in an Agile software development environment and experience with Agile software development principles
Ability to contribute to meetings, prioritize issues, resolve conflicts, manage project plan and communicate with all levels of the organization
Pro-active, and flexible with a positive can-do attitude in a fast-paced business environment
Is eager to learn new things and develop their skills
Analytical, structured, and commercially astute
Team player, with strong relationship-building, interpersonal, and influencing skills
Advanced PPT and Excel skills