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the world around us

We live in extraordinary times. Technology, society, the job market - they’re all rapidly advancing, and opening up previously unimagined opportunities. With innovation driving the world of work even faster, many of us are left wondering: how can I find a job that works for me?

people at the heart of everything we do

Working at Randstad is unlike working at any organization. Because at Randstad we put people at the heart of everything we do. This goes for our clients, our talent, our employees and society. We combine our passion for people with the power of today’s technologies. This helps us support people and organizations in realizing their true potential. We call this human forward.

Learn more about our mission, history and values on our website: www.randstad.com

Are you our new colleague? We’re looking for a

cyber defense lead - north and south america

how you will contribute

Take your career as a seasoned SOC Analyst to the next level by joining Randstad's journey in building a Global Security Operations Center (SOC). This role isn't just about technical prowess; it's a chance to showcase your organizational skills and actively participate in shaping a worldwide network.

As a Regional Cyber Defense Lead, you oversee SOC operations in your time zone, and will play a pivotal role in ensuring the security and resilience of Randstad's digital landscape. Together with a small team of cyber defense engineers, lead by you, your primary focus would be on hands-on contributions and actively participating in key operational activities. This means rolling up your sleeves and leveraging your expertise in monitoring, analysis, response, continuous improvement, threat intelligence, and vulnerability management.

Randstad's strategic decision to outsource certain SOC services opens up opportunities for you to optimize resources efficiently. This allows you to concentrate on handling the most challenging incidents while ensuring a targeted and effective response. Beyond that, there's room for you to actively contribute to shaping the security landscape, making your technical skills and insights invaluable.

As a Regional Cyber Defense Lead, you will be the go-to person for OpCo proximity in the region, requiring a solid understanding of local IT environments and stakeholders. Your role extends to leading large security incidents, coordinating with local management, the incident response team, and the global response team.

If you're up for the challenge of evolving into a role where your hands-on expertise and organizational skills are at the forefront, this position offers a dynamic opportunity for significant growth. How does that sound for your next career move?

global key objectives

• Global security operations, via regional Cyber Defense Centers (CDC), collaborating to efficiently hand over incidents to be able to provide 24/7 service, using the follow the sun model.

• Strategically allocate resources within the CDC team to maximize efficiency across various security capabilities, considering the outsourced services for initial triage and repeatable tasks.

• Become a true global Security Operations Center, with regional presence and contacts.

• Work closely with local security and IT stakeholders to integrate the global SOC seamlessly with the broader Randstad organization.

• Develop and maintain robust global incident response plans, ensuring the team is well-prepared to handle security incidents effectively.

• Collaborate with the global head of security operations and other regional cyber defense leads to align with and enhance global strategies, ensuring the overall effectiveness of the Global SOC.

• Collaborate on the implementation of monitoring improvements, ensuring that the Global SOC remains proactive in identifying and mitigating security threats.

• Provide regular and concise reports to relevant global, regional and local stakeholders, keeping them informed about the SOC's activities, incident trends, and security posture.

• Ensure that Global SOC operations adhere to relevant global and local compliance standards and internal policies, maintaining a high level of security and risk management.

what you will be doing

• Play a crucial role in evolving the regional Cyber Defense Center into an integral component of the global Security Operations Center, fostering a strong regional presence and building essential connections.

• Lead and manage a small team of cyber defense engineers in your region, giving them guidance, mentoring and support.

• Oversee the day-to-day CDC operations, ensuring effective security monitoring, analysis and response.

• Ensure peak efficiency by strategically assigning resources across various SOC capabilities. Achieve an equitable distribution of tasks to enhance overall team productivity.

• Ensuring the team concentrates on enhancing SOC operations by thoroughly analyzing resolved incidents and proactively recommending new workflows to the outsourced party.

• Lead incident response efforts when necessary, including taking the regional lead in cyber crisis incidents, working together with Randstad’s crisis management team and our external IR partner.

• Working closely with the global head of security operations and other regional cyber defense leads to align strategies and contribute to the overall effectiveness of the Global SOC.

• Provide regular and concise reports related to the CDC operations.

• Perform hands-on senior cyber defense engineer tasks when time permits, contributing directly to key operational activities and leveraging your expertise.

• Ensure that regional SOC operations adhere to relevant compliance standards and internal policies, maintaining a high level of security and risk management.

• Maintain communication with local stakeholders regarding status updates, local changes, and activities that may impact security. Participate in local status meetings, stay informed about organizational developments, and remain attuned to the pulse of the organization.

who you will work with

The Global SOC comprises of three regional Cyber Defense Centers (CDC) and operates under the Global CISO office within the Operations and Intelligence department. This department, in addition to overseeing the Global SOC, is accountable for CSIRT, threat intelligence, and vulnerability management.

You will work closely with colleagues in our own functions, but also with architects and IT delivery colleagues in Global IT and the operating companies, to organize Randstad’s capability to effectively respond to any threats to Randstad.

As a regional cyber defense lead you will report to the Global Head of Security Operations.

role related competencies

• Manage and oversee security incidents in a large scale IT environment.

• Able to prepare concise reports for senior management, including C-level.

• Experience in a comparable position within a SOC, or the eagerness to learn and mature in this field; familiarity with a multinational setting is plus.

• Practical knowledge of industry best practices from organizations such as International Standards Organization (ISO), Center for Internet Security (CIS) or National Institute of Standards (NIST)

• Having a CISM or similar certification is considered a big plus.

general competencies

• Proficient in the English language

• Excellent organizational skills

• Self-starting and self-supporting

• Hands-on approach

• Service-oriented mind-set

• Likes to work in an international environment with different cultures

• Good communication skills

• Enthusiastic, pragmatic and results-driven

• Proficiency in other languages (helpful but not essential)

what’s in it for you

We put people at the heart of everything we do. Our employment conditions reflect this;

• Hybrid work environment

• Competitive base salary and bonus plan

• Wellness Spending Account and Ergonomics Reimbursement Program to equip your home office

• Randstad has been named one of the Best Places to Work in Canada by Great Places to Work for over 10 consecutive years, and one of the Best Places to Work for Women

• 3 weeks (15 days) paid vacation in your first 12 months plus additional care days

• Working in a dynamic atmosphere, where every day is different and the challenges are varied

• the opportunity to progress within an authentic, supportive and growing organization

• A collaborative and participative leadership style

We want our teams and talent to reflect the rich diversity of the societies we serve. We thrive for an environment of belonging, safety and confidence. So everyone can bring their whole selves to work and flourish. Learn more about equity, diversity, inclusion and belonging at randstad here (https://www.randstad.com/about-randstad/equity-diversity-inclusion/) .

If you recognize yourself in the profile above, we invite you to apply for this role.

The recruitment procedure consists of a screening and at least two interviews. Later in the process, an (online) assessment and a job offer conversation take place.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.