Microsoft Corporation Support Engineer in Timisoara, Romania

This position is a contingent staff position and employed by an external agency in service for Microsoft.

Role overview:

The Windows DS Engineer is a trusted advisor to fellow IT Professionals, using broad and in-depth troubleshooting skills and product knowledge to solve challenging technical problems. Frequently, these problems will not only be technically complex, but will also require a customer-oriented mindset. You will have a chance to contribute to keeping up and running various environments for some of the world’s largest companies.

We are looking for people who:

  • Are smart and intellectually curious,

  • Seek a challenging work experience,

  • Want to learn and gain greater expertise in their field,

  • Are interested in a wide range of professional development opportunities,

  • Enjoy providing the highest level of customer experience,

  • Work with passion, while having fun, and act in an honest and ethical manner,

  • Speaks English and German/Italian fluently.

Responsibilities

Key responsibilities:

  • You will represent Microsoft in front of the customer and resolve technical issues involving Microsoft products and services.

  • Act as a technical focal point in relationships with other companies.

  • Exhibit leadership through personal responsibility, accountability and teamwork.

  • Occasionally manage critical situations on technical and relationship level.

  • Use trace analysis or debugging skills to analyze problems and develop solutions to meet customer needs.

  • Demonstrate strong interpersonal and communication skills, while working with diverse audiences including IT professionals and admins, developers and management.

Qualifications

Technical Requirement:

Ideally

  • Advanced knowledge in configuring, administrating and troubleshooting of Microsoft® Windows Products including Windows Server 2008/R2/Win7, Windows Server 2016/2012/R2/Win8/Win8.1, Win10.

-Nice to have

  • Industry experience in configuring, administrating and troubleshooting Operating Systems.

  • Knowledge of Active Directory (Administration\Troubleshoot of Active Directory, Group Policy, AD Replication, Authentication, Kerberos) and PKI.

  • Knowledge of Desktop technologies (User Profiles, Domain Joining).

-However-

If you do not possess in-depth knowledge of the above, we require you to have general IT knowledge we can build upon, coupled with high desire and motivation to develop yourself into a technology expert. We offer a new hire ramp-up program with a senior mentor, diverse technical and soft-skill training and access to Microsoft certifications and possibility to travel abroad for professional development.

We are a diverse team delivering industry-leading services across the globe. We strive to be our customers’ and partners’ trusted advisors, by helping them through our expertise to fuel some of the largest and most complex IT solutions in the world. We are constantly exposed to cutting-edge software, services and devices and are proud to shape future technologies. We grow professionally through coaching from experienced mentors and through focused career development programs reaching into a wide range of opportunities.

Please note that your resume will be entered in our database and may be used in further recruitment events. Only suitable candidates will be contacted.