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IT Business Analyst

Continuing Studies and Summer Session, Redwood City, California, United States

Information Technology Services

Post Date May 03, 2024

Requisition # 103129

IT Business Analyst 1

Business Title: IT Business Analyst

Job Family: Information Technology Services

Job Code: 4771

Salary Grade: H

Exemption: Exempt

Stanford Summer Session

Summer Session is Stanford University’s fourth academic quarter, offering more than 200 courses from 35 departments to over 2,500 graduate, undergraduate, and advanced high school students. Along with serving the needs of Stanford matriculated students, Summer Session makes it possible for visiting students to take advantage of the same courses, culture, and resources available at Stanford University. The mission of the Stanford Summer Session office is to offer a transformative educational experience to all students, both in the classroom and through an array of enrichment programs, community-building activities, academic support services, and more.

Summer Session is seeking an IT Business Analyst to manage the growing number of systems utilized by Summer Session. This position will analyze front and back-end user needs, enhance system/platform functionalities, and coordinate with various internal and external groups to streamline workflows and improve efficiency.

**Please note that the Summer Session office is located at theStanford Redwood City Campus. This position is eligible for consideration of a flexible hybrid work arrangement, subject to operational need.

Your responsibilities include:

• Identify inefficiencies within internal systems and processes by gathering feedback from stakeholders to enhance system efficiency and effectiveness.

• Employ various methods to understand and collect comprehensive requirements from stakeholders, ensuring that system solutions align with organizational objectives.

• Document and clarify system requirements in collaboration with stakeholders, ensuring that they accurately reflect business needs and priorities.

• Collaborate across departments to ensure seamless integration of system requirements and effective data management practices.

• Address challenges in system design by integrating external platforms and resolving issues to optimize system functionality and user experience.

• Conduct thorough testing of systems to ensure functionality, managing upgrades, and providing support through the development of training materials and resources.

• Manage and maintain software and web-based platforms including Slate, Canvas, Cybersource, Flywire, and other platforms and systems.

• Serves as the primary point of contact for developers and outside vendors.

• Oversee, review, and administer student records.

Note: The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

To be successful in the position, you will bring:

• Bachelor’s degree and three years of relevant experience, or combination of education and relevant experience.

• Excellent time management and project management skills. Demonstrated ability to manage a complex workload, prioritize tasks, and use good judgment in providing services based on goals.

• Ability to solve problems collaboratively and creatively.

• Advanced communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise and business needs.

In addition, preferred requirements include:

• Strong computer skills, including experience with Microsoft Office Suite, Google Suite, and Student Information Systems.

• Experience working effectively within an academic setting to move projects forward.

• Proficiency with CMS systems, preferably Slate.

• Experience with enterprise applications and understanding of database driven applications.

• Must be able to possess or acquire knowledge and understanding of Liquid Markup, XML, SQL, Database Structures, HTML, CSS, and API Integrations.

Physical Requirements:

• Constantly sit, perform desk-based computer tasks.

• Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, lift, carry, push, and pull objects that weigh up to 10 pounds.

The expected pay range for this position is $80,000 to $112,000 per annum.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

To be considered:

We invite you to apply for this position by using the link below and clicking on the “Apply for Job” button. To be considered, please submit a cover letter and resume with your online application.

*Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Stanford welcomes applications from all who would bring additional dimensions to the University’s research, teaching and clinical missions.

Please note: Visa sponsorship is not available for this position. All candidates must be eligible to work in the U.S. and live in the U.S.

Additional Information

• Schedule: Full-time

• Job Code: 4771

• Employee Status: Regular

• Grade: H

• Requisition ID: 103129

• Work Arrangement : Hybrid Eligible