Synchrony VP, Cybersecurity Resilience Leader (L13) in Stamford, Connecticut

Job Description:

Role Summary/Purpose:

Reporting to the VP/ Office of the CISO, the VP/Cybersecurity Resilience Leader will direct the work of the SYF Cybersecurity Resilience Program, comprising the following components: core cyber resilience; cybersecurity exercises; data breach playbook/policies/standards; training & awareness; and after-action reviews.

Essential Responsibilities:

  • Manage the work of the cross-functional Cybersecurity Resilience Program

  • Manage staff, contractor support, and technology assets of the Cyber Resilience Team

  • Lead annual cyber resilience gap assessment and use of engineering frameworks and design principles

  • Lead development of annual cybersecurity exercise workplan and exercise delivery

  • Lead refinement of all relevant playbooks/policies/procedures vis a vis cyber resilience

  • Lead delivery and continued maturation of training & awareness activities

  • Lead delivery of after-action reviews (and tracking of actions to completion)

  • Develop and deliver a suite of metrics for the Cybersecurity Resilience Program

  • Participate in internal and external working groups and exercises (e.g., with SYF Business Continuity [BC], Disaster Recovery [DR], Crisis Management; with Financial Services Sector Coordinating Council [FSSCC])

  • Support the VP/Office of the CISO as necessary

  • Liaise with entities firm-wide (e.g., red team, cyber intelligence, hunt team, BC, DR, Crisis Management, Enterprise Risk Management, 2nd Line of Defense, 3rd Line of Defense, etc.)

  • Liaise with external entities (e.g., research community, resilience community, exercise community, FSSCC)

  • Ensure compliance with industry standards and regulatory requirements

  • Coordinate collection of data and documentation in support of examinations/audits

  • Coordinate remediation of any findings and recommendations from examinations/audits

  • Contribute to the development of strategic plans and tactical initiatives necessary to achieve long-term goals related to information security

  • Perform other duties and/or special projects as assigned


  • Bachelor’s degree in information technology/computer science, engineering, risk management, business administration, or related field and a minimum nine years of work experience in technology OR, in in lieu of a bachelor’s degree, a high school diploma/GED and minimum thirteen years of work experience

  • Minimum of five years of experience in designing and delivering elements of an information technology, cybersecurity, business continuity/disaster recovery, or related program

  • Demonstrated experience with regulatory requirements and relevant frameworks (e.g., FFIEC CAT, NIST CSF, HSEEP)

  • Proven management and leadership skills

  • Proven communication skills across all levels, including senior leadership

Desired Characteristics:

  • Deep knowledge of and experience in delivering elements of a cybersecurity resilience program, risk management, resilience, business continuity/disaster recovery, and information security

  • Deep knowledge of security standards, frameworks, and security requirements in general and relating to all aspects of cyber resilience more specifically

  • Experience in planning and leading collaboration among technical teams (not least in developing/delivering an exercise program)

  • Experience in liaising with and facilitating events involving executive leadership and members of the board, as well as senior government executives

  • Industry recognized certifications such as CISSP, CISA, CISM, GCIH, GREM, CSIRT, ACE, EnCE

  • Excellent written and verbal communication skills, to include ability to present technical solutions to a non-technical audience

  • Excellent problem-solving skills, to include demonstrated experience in and ability to analyze, understand, and resolve complex technical and non-technical issues and pursue the most relevant course of action

  • Excellent organizational skills, to include ability to work on multiple significant projects concurrently

  • Self-starter with ability to work with only limited guidance/direction

  • Positive attitude and ability to effectively work with others

Eligibility Requirements:

  • You must be 18 years or older

  • You must have a high school diploma or equivalent

  • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process

  • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

  • Effective 1-1-18, new hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must have at least a “consistently meets expectations” performance rating and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance requirement).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

  • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

  • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.

The salary range for this position is 100,000.00 - 200,000.00 USD Annual

Salaries are adjusted according to market in CA and Metro NY and some positions are bonus eligible.

Grade/Level: 13

Job Family Group:

Information Technology

With roots in consumer finance that trace back to 1932, Synchrony Financial is a leader in consumer credit and promotional financing, providing a range of products for a diverse group of national and regional retailers; including Main Street mainstays, local merchants, manufacturers, buying groups, industry associations and healthcare service providers. We are the largest provider of private label credit cards in the United States based on purchase volume and receivables and we provide co-branded dual card credit cards, promotional financing and installment lending, loyalty programs and FDIC-insured savings products through Synchrony Bank. Who do we serve? Hundreds of thousands of customers across the U.S. and Canada spanning the electronics and appliances, home furnishings, automotive, power products and sports, jewelry and luxury, retail and healthcare industries.

Our purpose is clear: we are committed to pioneering the future of financing, improving the success of every business we serve and the quality of each life we touch. This is fitting because when you join Synchrony Financial, you’re joining an organization that recognizes that our people are our greatest asset —every single one of them. That’s why we are deeply committed to investing in the growth of each member of our team. And with 80 years of experience, we know how to develop talent. At Synchrony Financial, we work hard to offer competitive rewards, compensation and benefits. When you join us, you become part of a stimulating work environment with vast opportunities to sharpen your skills and embrace new leadership challenges.