Enable America Jobs

Working Title: Compliance Coordination Training and Communication Lead

Job Class: Human Services Program Representative 2

Agency: Human Services Department

• Who May Apply : Open to all qualified job seekers

• Date Posted : 04/27/2024

• Closing Date : 05/10/2024

• Hiring Agency/Seniority Unit : Human Services Department / MAPE DHS Central Office

• Division/Unit : Community Supports /Disability Services Division

• Work Shift/Work Hours : Day shift, 8:00am-4:30pm

• Days of Work : Monday - Friday

• Travel Required : Yes, up tp 10%

• Salary Range: $30.55 - $45.02 / hourly; $63,788 - $94,001 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Nonexempt

• Telework Eligible : Yes

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

a) This position has a flexible work arrangement that may allow for Telework or a mixture of working in our office and Telework.

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment.

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

The Compliance Coordination Training and Communication Lead will support the training and communication needs of the Compliance Coordination Team in its work to fulfill the requirements of the collective bargaining agreement between the State of Minnesota (State) and the Service Employee International Union Healthcare Minnesota & Iowa (SEIU) and other compliance activities.

In collaboration with the Compliance Coordination Team, this position will assess communications and training needs for the implementation of the collective bargaining agreement between the State and SEIU. The Compliance Coordination Training and Communication supports the development and implementation of trainings and communications for the:

• Voluntary orientation and other training opportunities for direct support workers in self-directed services

• Implementation of a tiered rate for Personal Care Assistance (PCA) and Community First Services and Supports (CFSS) based on the experience of the direct support worker

• Resolution of grievances filed by SEIU

• Enhanced rate and enhanced budget requirements

• Stipend opportunities available to direct support workers

• Activities of the Compliance Coordination team

This incumbent will represent DHS in collaborative work with SEIU to develop trainings consistent with best practices in instructional design to meet the needs of adult learners. This position will lead efforts to engage partners through communication and training including on-line and in-person communications and training for multi-cultural and multi-lingual direct support workers, program participants, families, provider agencies and other constituents.

Minimum Qualifications

3 years professional experience with instructional design, adult education, technical writing and communication. Experience must demonstrate the following:

· Experience using adult learning principles and techniques that support different learning styles

· Skills in e-learning software such as Articulate Storyline, Adobe Captivate, etc.

· Knowledge and experience with eLearning design and development

Bachelor’s Degree in related field may substitute for 1 year of experience

Preferred Qualifications

• Knowledge of common screen reading tools such as JAWS and NVDA

• Advanced skills in Microsoft Office software including Word, Excel, PowerPoint and Teams

• Experience with home and community-based services and self-directed services for people with disabilities in Minnesota

• Knowledge of and experience with project management principles and methodologies

• Experience planning, managing and facilitating meetings; eliciting opinions, ideas and concerns, and identifying issues to facilitate consensus among variety pf partners, interest groups and constituents

• Knowledge of WCAG 2.1 requirements

• Ability to build and implement training that includes voice recordings, knowledge checks/tests and certificates of successful training completion

• Variety of experiences working effectively with others from different backgrounds and/or culture

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.