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Be Part of an Extraordinary Team

BioPlus Specialty Pharmacy is now part of CarelonRx (formerly IngenioRx), and a proud member of the Elevance Health family of companies. Together, CarelonRx and BioPlus offer consumers and providers an unparalleled level of service that’s easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer’s treatment journey.

Build the Possibilities. Make an Extraordinary Impact.

Position Title: Pharmacy Intake Specialist I

Location: 1831 CHESTNUT ST, ST LOUIS, MO

This role will require you to work in the office full time. You must reside within 50 miles or 1 hour of this location.

Available Shift: Monday – Friday 10 AM -7 PM CST

The Pharmacy Intake Specialist I is responsible for providing support to an admissions team to facilitate the administrative components of pharmacy referrals.

How you will make an impact:

Primary duties may include, but are not limited to:

• Perform intake of initial patient referral received including but not limited to the collection and data entry of patient demographics, prescriber, medical therapy, insurance, and financial information.

• Creates new patient accounts within appropriate systems in a timely manner.

• Files incoming documents accurately corresponding to patient chart.

• Reviews referrals for completeness and follows up for additional information if necessary.

• Assigns escalated referrals to staff as appropriate.

• Responds to incoming correspondence and follows established processes, meets quality and production standards.

• Contacts appropriate parties as needed to obtain demographic information or related data.

• Enters referrals, documents communications and actions in system.

Minimum Requirements

Requires HS diploma or GED and a minimum of 1 year of experience in a high-volume, interactive customer service or call center environment; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities, and Experience

• 1 year of Pharmacy experience highly preferred.

• Knowledge of medical terminology.

• Prior data entry experience (45 wpm).