Job Information
Enterprise Bank & Trust Debit Card Fraud Analyst (Hybrid Eligible: AZ, KS, NM, NV, TX, MO) in St. Louis, Missouri
Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive.
With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we’re strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities.
Together, there’s no stopping you!
Job Title:
Debit Card Fraud Analyst (Hybrid Eligible: AZ, KS, NM, NV, TX, MO)
Job Description:
Summary
Provide fraud and loss prevention, investigation, recovery and restitution on external fraud, including but not limited to debit card and checks. Analyze data to determine trends and set controls for fraud prevention.
Essential Duties & Responsibilities
Analyze data derived from various alert and non-alert based sources to minimize fraud impacts and set controls for fraud prevention.
Monitors and tracks fraud prevention for effectiveness and makes recommendations for changes to the controls.
Researches and forms initial determinations for complex situations to mitigate potential losses.
Communicates with clients to validate transactions and resolve claims
Processes claims and performs loss prevention for debit card disputes.
Works check fraud loss prevention system.
Utilizes security systems and obtains pictures and/or videos as needed.
Ensures compliance with legal and regulatory requirements.
Attends conferences, seminars and other education opportunities as necessary to stay up-to-date on laws, regulations, trends and best practices.
Performs other duties as assigned.
Qualifications
Strong oral and written communication skills
Team oriented, possesses a positive attitude and works well with others.
Strong analytical skills
Ability to conduct group presentations
Ability to prioritize and multitask in a fast paced environment in order to meet deadlines.
Strong organizational skills, detail oriented, efficient and ability to maintain a high degree of accuracy.
Aptitude to grasp risk scoring methodologies and techniques
Thorough knowledge of bank operations, policies, procedures, compliance, and banking regulations.
Must be located near an Enterprise Bank & Trust branch and willing to travel to branch once every three weeks.
Supervisory Responsibilities
- None
Education and/or Experience
High School Diploma or equivalent
Minimum one to two years of banking operations experience required, debit card experience preferred
Knowledge of legal system (UCC’s, EFT, Criminal system, litigation) preferred
Expertise with Regulation E and MasterCard rules preferred
Bilingual English/Spanish a plus
Computer and Software Skills
Skilled in operation of a personal computer, including Microsoft Word and Excel
Google Suite
Experience in loss prevention systems is preferred
Certifications, Licenses, and Registrations
- None
Equal Opportunity Statement:
Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at hr@enterprisebank.com .
Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please download the Equal Employment Opportunity is the Law poster HERE (https://link.zixcentral.com/u/324ca55e/qL5ePJcS6RG7hzIZh3soMg?u=https%3A%2F%2Fwww1.eeoc.gov%2Femployers%2Fposter.cfm) .
Enterprise Bank & Trust was founded on the idea of serving the lifetime financial needs of privately-held businesses, their owner families and other success-minded individuals. That concept has remained as our unwavering and guiding vision. We understand that every business is unique, so we tailor our comprehensive array of banking, trust and financial advisory services to fit the needs of our clients, no matter the size. Although we are equipped with the insights and capabilities of the largest financial companies, we provide our clients with the personal relationship afforded at a small community bank.
By remaining steadfast in our mission, we now have over $12.9 billion in assets. Headquartered in Clayton, MO, Enterprise Bank & Trust operates branch offices in Arizona, Kansas, Missouri, California, New Mexico and Nevada. Enterprise offers a range of business and personal banking services, and wealth management services including financial planning, estate planning, investment management and trust services to businesses, individuals, institutions, retirement plans, and non-profit organizations. Our parent company, Enterprise Financial Services Corp is publicly traded (Nasdaq: EFSC.)