Ascension Health Chief Clinical Officer in St Louis, Missouri

Job ID: 253242

Chief Clinical Officer

St Louis, Missouri

Regular/Day

Additional Job Information

Title: Chief Clinical Officer

City, State: St Louis, MO

Location: MOSTL 4600 Headquarters

Department: Legacy PPM

Additional Job Details: FT, Days

About Us

Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As the largest non-profit health system in the U.S. and the world’s largest Catholic health system, Ascension is committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. In FY2017, Ascension provided more than $1.8 billion in care of persons living in poverty and other community benefit programs. Ascension includes approximately 165,000 associates and 34,000 aligned providers. Ascension’s Healthcare Division operates more than 2,600 sites of care – including 153 hospitals and more than 50 senior living facilities – in 22 states and the District of Columbia, while its Solutions Division provides a variety of services and solutions including physician practice management, venture capital investing, investment management, biomedical engineering, facilities management, clinical care management, information services, risk management, and contracting through Ascension’s own group purchasing organization.

Job Description

As Ascension continues our Strategic Direction journey toward high-quality, low-cost, person-centered care for all, the rapidly evolving healthcare environment requires us to accelerate change, engage collaboratively and work together as an integrated ministry. This position, in a dyad relationship with the Chief Operating Officer of AMG, supports this endeavor with responsibility for developing and managing AMG with accountability for clinical and operational performance across the continuum of care.

The Chief Clinical Officer (CCO) will be responsible for leading the employed medical group,, owned sites of care and other provider partnerships such as PSA arrangements. He/she will ensure the strategic positioning for AMG focusing on the growth and the development of the systems of care. This executive is accountable for the achievement of targets and leads clinical performance improvement for AMG. He/she recommends key aspects of performance management, including clinical performance metrics, to President of AMG.

The CCO directly manages, as part of the dyad with the Operations Leader, various roles which could include the following:, AMG quality, value-based care, research, and work with the

COO dyad partner on optimizing operations and provider engagement. It is assumed that all duties and responsibilities will be performed in a manner which is consistent with the mission and reflects the Core Values of Ascension Health: Service of the Poor, Reverence, Integrity, Wisdom, Creativity, and Dedication.

These responsibilities include:

  • Responsible for overall AMG strategy for clinical quality, service line optimization, and patient outcomes within AMG.

  • Provides strategic leadership and guidance in anticipating and seizing opportunities for growth.

  • Provides input to the AMG President regarding strategy, acquisition targets and major capital investments.

  • Accountable for Clinically Integrated System of Care performance targets.

  • Responsible for employed and PSA physician relations and engagement.

  • Works on strategies to insure continuity of care.

  • Collaborates with ACM, Managed Care and VP of Bus development on value- based purchasing initiatives including Population health and Medicare Advantage.

  • Drives transition to new provider compensation model.

  • Determines who should participate in clinically reliable process design and implementation approach in-market.

  • Provides input on the design of risk-based arrangements, payers to approach for fee for value contracts and contract terms

  • Leads AMG performance improvement

  • Oversees onboarding and management of providers

  • Gives input to Care Excellence for the roll-out of new patient/member experience models and priority areas for clinically reliable processes

  • Helps to optimize EHR systems across the national Ministry

  • Collaborates with ACRI on data management from acquisition to analytics

  • Collaborates with Care Excellence on quality enterprise especially as relates to ambulatory Quality

Development/Growth of Clinically Integrated System of Care:

  • Provides leadership to develop, operationalize and continually improve Clinically Integrated Systems of Care in AMG, including the conceptualization and development of innovative business and care models that align incentives towards achievement of the Quadruple Aim.

  • Develops systems and approach to attract and retain employed physicians/other providers.

  • Recommends ways to engage and partner with non-employed physicians across the ministries

  • Provides leadership and guidance in the ongoing implementation of flexible and innovative physician alignment strategies which foster a commitment to clinical quality and patient safety, enhance patient experience and emphasize and promote the Ministry’s commitment to forging long-term partnerships with its physicians.

Person-Centered Care:

  • Champions quality and safety efforts within the Market; ensures implementation of clinically reliable process standards and patient experience improvements.

  • Ensures physician practice standards developed by AMG are achieved.

  • Recommends and manages to quality/safety/experience targets; determines what performance improvement should be undertaken across the Markets.

Operations:

  • Ensures that market performance is aligned with Ascension Health’s practices and standards of excellence and determines interventions necessary to improve performance.

  • Provides leadership to AMG efforts to achieve balanced performance metrics in a manner which includes indicators related to patient and physician experience, clinical quality, and patient safety.

  • Collaborates with others to define needs and provide feedback on Delivery-wide services.

  • Recommends and manages performance targets based on measures and guidance set by AMG.

Virtuous Servant Leadership - Ascension is committed to virtuous servant leadership as an essential enabler of our Integrated Ministry, and provides opportunities for leaders to grow in virtue. These behaviors are enabled by trust between and among community members. These virtuous servant leadership capacities are demonstrated in the following expected behaviors which include, but are not limited to:

Maintains a Centered Presence

  • Ensures effective leadership presence

  • Is minded and flexible

  • Recognizes and suspends inherent personal biases

  • Is mutually supportive

Commits to Effective Interactions and Decisions

  • Communicates fully and transparently and listen in a non-defensive posture

  • Recognizes that because each leads, each supports, and each follows at different times, my contribution will always be valued but my input will not always be acted upon

  • Is decisive, willing to choose challenge over comfort, even in the face of incomplete information after allowing time for discernment

  • Step-ups to disagreements as a way to test one’s ways of seeing and thinking with others and find common ground

Holds Oneself and Others Accountable

  • Embraces shared goals and take individual responsibility for achieving system vision

  • Proactively identifies and resolves divergent priorities to ensure alignment across Ascension

  • Internalizes and incorporates successes and failures to drive future performance

EDUCATION AND EXPERIENCE

  • A Doctor of Medicine degree or Doctor of Osteopathic Medicine from an accredited school of medicine or an advanced degree in other clinical fields.

  • Experience and/or training in healthcare administration, public health, business or medical management is preferred.

  • A minimum of seven years of demonstrated outcome-oriented or strategic planning experience in a highly complex, multi-site facility and/or multi-site care delivery model.

  • A strong commitment to the mission of Catholic healthcare and a personal and professional presence to provide leadership on behalf of Ascension Health; a values driven, authentic leadership style which is guided in thinking, in acting, a sensitivity to the mission and core values of Ascension Health.

  • Highly strategic: demonstrated track record in assessing a complex, competitive market and in developing related growth initiatives in acute and non-acute care and in partnership with physicians, payers, and/or other providers.

  • Ability to build trust and advance the interests of both employed and independent physicians and convey the advantages of an integrated health care delivery system to a diverse set of stakeholders.

  • Demonstrated strategic business orientation, with an understanding of the future direction of healthcare delivery and reimbursement; the ability to motivate and engage others in a common vision in response to such changes.

  • Demonstrated ability to gain physician support when developing, implementing, and promoting projects, ventures, and programs in a shared leadership environment.

  • A systems oriented thinker with the ability to analyze complex relationships and situations, think outside the box, take action, and promote entrepreneurial and innovative approaches to optimize care delivery at the system level and across the Ministry Market.

  • A history of seeking out and developing collaborative relationships with internal and external constituencies in order to accomplish a common goal.

  • Superb communication, facilitation, negotiation, and listening skills, accompanied by the ability to know how and when to influence, persuade, direct, challenge, and relinquish control.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

  • Work primarily performed in office environment.

  • Must be able and willing to work sometimes long and/or irregular hours and to accommodate moderate travel

Equal Employment Opportunity

Ascension Health is an EEO/AA employer: M/F/Disabled/Vet. For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:

http://www1.eeoc.gov/employers/upload/eeocselfprint_poster.pdf ”

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

Ascension Health participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E -Verify (link to E-verify site)