Robert Half Accountemps Patient Financial Services Manager in Sonora, California
Our Healthcare client in the Sonora market has an immediate need for a long term Patient Financial Services Manager.
In this role the Patient Financial Services Manager manages and oversees all activities and personnel in the Patient Financial Services department.
This position ensures staff is compliant with hospital and all regulatory standards.
Reviews and approves all adjustments, bad debt or outside agency assignment placements, and refunds to accounts according to authority level. Reads, interprets and applies critical thinking to reports. Takes action to maintain a consistent reporting and tracking system and provides statistical reports, as requested. Plans, organizes, and manages specific PFS functions and provides day-to-day operational leadership. Leads PFS teams to achieve established goals including performance metrics, productivity and service standards. Supports continual improvement towards industry top quartile performance related to key indicators of the revenue cycle. Ensures compliance with state and federal regulations and monitors regulatory changes impacting the revenue cycle. Maintains strong working relationships with client stakeholders. Ensures that clients and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals' needs and rights. Sets and enforces policies, procedures, and guidelines ensuring timely and accurate operations. Monitors and managers PFS staff performance quantity and quality. Acts as a resource for the staff in order to resolve problems. Mangers staffing levels and workloads for effective and efficient workflow in assigned areas of the department. Leads and represents client's mission and values and ensures adherence by all PFS associates. Follows RevWorks policies, maintains a high level of confidentiality, upholds professional standards, and performs all work in a manner respectful of others. * Project Work Description: Oversight of 2 supervisors and 38 FTEs
At least 5 years of experience in the Healthcare industry as a Patient Financial Services Manager.
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