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Amgen QA Sr Mgr in Shanghai, China

The Senior Manager Quality Assurance is responsible for leading the following Quality Assurance activities to support China GSP/GMP requirements as well as JAPAC regional activities where required

Responsibilities:

  • To ensure quality oversight of product supply and commercial operations in China within the requirements of the Amgen QMS and the Chinese GSP /GMP regulatory requirements

  • Perform in country disposition for imported products and status changes as required.

  • Perform an assessment and/or approval of non-conformances/deviations and including temperature excursions; report to management on trends.

  • Interface with partners and collaboration companies in China.

  • Support of the region programs and processes such as the China Taskforce and the following example

  • Project lead or team member for China Quality Systems and may act as interface to quality/operations, customers and other global project leads as required.

  • Lead the development and strategy for the distribution quality oversight and requirements

  • Participate and provide quality support on the working teams for new product launches

  • Write/review/approve local and global documentation in accordance with relevant regulatory requirements and Amgen policy ensuring specifically that China GSP /GMP requirements are included.

  • Represent China in Regional Management Review as SME.

  • Write / Review supplier technical agreements or quality agreements which include Provide quality assessments for change control, risk management plans, transport lanes, temperature monitoring plans, periodic evaluations and management plans.

  • Provide oversight of product complaints by ensuring all quality complaints are documented, evaluated, investigated within company policy and regulatory timeframe expectations.

  • Generate product complaint monitoring reports and reports to management and commercial on trends.

  • Provide quality guidance for commercial program including patient support programs and Product Complaint training

  • Participate in regulatory inspection of Amgen manufacturing facilities

  • Perform self-assessments of GMP/GSP processes.

  • Perform Supplier Security Audit for Amgen internal customers

  • Incorporating Amgen policy requirements for vendor assurance

  • General project and system support for JAPAC IDQ

  • Lead projects that improve quality and gain efficiencies

  • Develop and monitor the budget for IDQ China

Basic Qualifications

Master’s degree and 6 years of Quality or Operations experience

OR

Bachelor’s degree or and 8 years of Quality or Operations experience

Chinese Language fluency

English language fluency

Preferred Qualifications

  • 8+ years of quality assurance or combination of quality manufacturing, distribution experience in the biotechnology/pharmaceutical industry

  • 5+ years of management experience

  • Experience working outside of China

  • Knowledge in manufacturing, investigations, CAPA, product release, validation and/or change control

  • Practice in regulations, standards and guidelines that apply to biotech manufacturing in a multi-product environment

  • Ability to develop meaningful team and staff goals, manage performance and mentor and develop staff

  • Ability to achieve established timelines and deliver results to meet or exceed department and company goals and objectives

  • Excellent communication skills both written and verbal; facilitate discussions and present to audiences at all levels of a site organization

  • Decisive and independent risk-based decision-making ability where needed

  • Ability to build strong and collaborative partnerships with client groups and influence changes in practices to ensure compliant manufacturing

  • Demonstrated ability to work as both a team player and independently

Competencies:

  • Established Leadership capabilities

  • Passion for Operational Excellence

  • Communications skills, both oral and written, including executive presentation skills

  • Interpersonal and facilitation skills necessary to forge consensus among competing client interests while ensuring objectives are met

  • Ability to tactfully negotiate and positively influence peers and executive leadership

  • Analytical skills to identify potential improvement opportunities

  • Knowledge of industry trends (e.g., regulatory and compliance, technology, human performance programs, sustainability, etc.)

  • Strong collaborative working relationships with all stakeholders including local Commercial and local/global Operations stakeholders.

  • Continued product supply to patients through on time disposition and completion of quality activities relating to supply.

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