Citi Cash Operations in Shanghai, China

  • Primary Location: China,Shanghai,Shanghai

  • Education: Associate's Degree/College Diploma

  • Job Function: Operations

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: Yes, 10 % of the Time

  • Job ID: 18034886


  • Handling payment investigation case, including return payment, etc.

  • Participating in various FCY or cross board RMB payment related project as assigned, provide input from user perspective

  • Communicating with business partner, including client service and sales, etc. to resolve issues or special cases in daily processing

  • Respond to customer’s regulation related enquiry, provide regulation training and guidance to customer

  • Preparing various regulatory or internal reporting, like BOP, RCPMIS, etc, and make sure our reporting is comply with regulation requirements

  • Taking proper action according to instruction given by local AML officer and Global Sanction Team


  • Bachelor degree

  • At least 3 years banking working experience focusing on FCY payment compliance checking

  • Understanding of end-to-end process of international wire payment

  • Be familiar with regulation on FCY transaction, cross board RMB and various reporting; including trade/service payment, FDI and foreign debit and BOP reporting

  • Having good sense of process and operational risk control

  • Good knowledge on AML, OFAC and Economic Sanction screening

  • Detail-oriented and high sense of responsibility

  • Good service attitude

  • Good command of English, communication and PC skills

  • Self motivated, cooperative and strong learning capability