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Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the Leadership Committee, the Director of Rooms is a highly visible role with exposure to Senior and Corporate leadership. This position reports to the hotel General Manager.

The Director of Rooms oversees hotel services including Front Desk operations, Housekeeping, Guest Services and Security. Maximizes room revenues & occupancy by analyzing daily status rates & makes adjustments accordingly. Manages large events & ensures high volume occupancy special requirements. Analyzes rate variances, monitors credit reports & maintains close observation of daily house counts. Coordinates major projects such as renovations, capital expenditures, & equipment changes. Conducts weekly Rooms Divisions meetings, including monthly financial review with subordinate managers & senior hotel directors. Prepares revenue & occupancy forecasting & monitors labor expenses through schedule approval process. Hires, manages & trains subordinate managers & employees.

Duties include:

• Responsible for short and long term planning and the management of the Rooms operations in the front and back of the house

• Develop and recommend the budget, marketing plans and objectives and manages within those approved plans

• Experience supervising all Rooms Departments

• Ability to assimilate operational statistics quickly and see how they can be used to enhance position of property

• Experience developing standards and operating procedures.

• Have dealt with special projects

• Coach and counsel employees to reflect Hyatt service standards and procedures

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Hyatt has the best to offer including:

• Paid Time Off and Sick leave

• Medical health care after 30 days of Full Time employment

• 401k and company match after 1 year of service

• Paid Family Bonding time and Adoption Assistance

• Discounted and complimentary rooms at Hyatt locations across the globe

• Free colleague meals during shifts

• and many more

Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender

The salary range for this position is $91,200 to $136,800. This is the pay range for this position that Andaz San Diego reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

This is not your typical career opportunity. This is the Hyatt Touch.

Qualifications:

• 6 years or more of progressive hotel Rooms experience (typically with Hyatt)

• With opening hotels, previous hotel pre-opening experience preferred

• Service oriented style with professional presentations skills

• At least 5 years experience in a senior role in a hotel rooms area

• Proven leadership skills

• Hotel/Hospitality degree an asset

• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds

• Clear concise written and verbal communication skills in English

• Must be proficient in Microsoft Word and Excel

• Must have excellent organizational, interpersonal and administrative skills

• Maintain communications with Corporate Staff

Primary Location: US-CA-San Diego

Organization: Andaz San Diego

Pay Basis: Yearly

Job Level: Full-time

Job: Hotel Operations

Req ID: SAN031329

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.