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MO-SSM Health Mission Hill

Worker Type:

Regular

Job Highlights:

Named 150 Top Places to Work in Healthcare 2023 - Becker's Healthcare

Named One of America's Greatest Workplaces for Diversity 2023 - Newsweek

Named One of America's Greatest Workplaces for Women 2023 - Newsweek

SSM Health is a Catholic, not-for-profit health system serving the comprehensive health needs of communities across the Midwest through a robust and fully integrated health care delivery system. The organization’s 40,000 team members and more than 12,800 providers are committed to providing exceptional health care services and revealing God’s healing presence to everyone they serve.

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With care delivery sites in Illinois, Missouri, Oklahoma and Wisconsin, SSM Health includes 23 hospitals, more than 300 physician offices and other outpatient and virtual care services, 13 post-acute facilities, comprehensive home care and hospice services, a pharmacy benefit company, a health insurance company and an accountable care organization. It is one of the largest employers in every community it serves.

This role is a high visibility senior leader in the Revenue Cycle overseeing both the Acute and Physician Accounts Receivable portfolio of $2B. It is a great opportunity for a transformative leader with expansive A/R and Epic experience.

To request additional information, confidentially submit your interest, or nominate a fellow colleague, please contact:

Angela Jones

Executive Talent Acquisition

angela.jones1@ssmhealth.com

#LI-Remote

Job Summary:

Responsible for accounts receivable performance management, planning, development, and implementation of accounts receivable projects and initiatives. Leads accounts receivable team to include billing, denials, follow up, cash posting, and credit balance.

Job Responsibilities and Requirements:

Primary Responsibilities

• Acts as a liaison and advocate between accounts receivable and other departments including vendor support as needed.

• Responsible for revenue cycle management accounts receivable quality, service levels and associated performance management to ensure progress to meet Accounts Receivables (AR) and departmental goals.

• Manages internal and external stakeholder relationships to communicate progress, risks, issues, and mitigation to Revenue Cycle Management VP to proactively drive resolution.

• Sets performance standards and goals for direct reports and the department; evaluates and counsels’ staff on their performance along with development opportunities for staff growth.

• Directs use of outside consultants including contract negotiations and third-party billing.

• Supports review of revenue cycle management patient access and patient experience service quality, service levels and associated performance reporting to ensure progress and compliance.

• Monitors effectiveness of revenue cycle management patient access policies, guidelines, rules, and regulations to include vendor’s compliance.

• Proposes modifications to documents, as appropriate. Identifies failure of any vendors to meet select service levels.

• Forecasts key business metrics using analytical techniques and produces reports with meaningful impact, ensuring data quality and integrity.

• Supports the Revenue Cycle Management VP in strategic planning, innovation, goal setting and other areas that may arise within the Revenue Cycle Management pillar relating to accounts receivable.

• Maintains knowledge of latest best practices and industry insights related to accounts receivable for purposes of continued strategic planning and innovation.

• Maintains an ongoing awareness of regulatory and policy requirements. Maintains flexibility and alignment with the vendor to accommodate changing organizational and industry changing requirements.

• Performs other duties as assigned.

Education

• Bachelor's degree or equivalent combination of education and experience

Experience

• Seven years' experience, with five years in leadership

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.

• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.

• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.

• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.

• Frequent keyboard use/data entry.

• Occasional bending, stooping, kneeling, squatting, twisting and gripping.

• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.

• Rare climbing.

Department:

8700000033 Revenue Cycle Management

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status , or any other characteristic protected by applicable law. Click here to learn more. (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?_ga=2.205881493.704955970.1667719643-240470506.1667719643)