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Job Description

Job Summary

• Customer aligned, the ACE role is responsible for customer lifecycle from project concept to usage and expansion within the customer.

• Drives alignment with the Cloud Sales Rep, working as a team within the customer to define/drive sales strategy, find and win new workloads, technical due diligence to achieve the “Technical Win”

• Maintains an awareness of the customer’s infrastructure and is highly technically competent - Advises on new workloads - i.e. Move & Improve

• Orchestrates the technical teams/skills required to ensure our technology is driving customer business outcome and sustainable usage/growth

• Builds the consumption plan for and with the customer

• Works with the Cloud Adoption Manager to ensure customer adoption health & customer experience

Roles&Responsibilities

• The ACE will orchestrate all technical activity in the account and is always in the leading position for presales activities.

• Actively involved in the Oracle account team in defining account strategy, execute and drive the consumption growth.

• Is accountable for the successful experience of customer(s) in their territory.

• Understands customers overall portfolio, IT and business priorities and establishes a solution that addresses customer needs.

• Drive effectiveness and impact in the way we engage with customers, become customer Trusted Advisor.

• Informs customers/prospects on Oracle emerging technologies and how they will create value and competitive differentiation

• Presents Oracle's technology demonstrating deep familiarity with infrastructure, security and integration capabilities.

• Acts as customer single point of contact for cloud engineering related aspects

• Engage Oracle Cloud technology team, lead virtual team to support in create the solution, design architecture, deliver POC, tailored technical workshops during sales cycle.

• Leads activities and teams to help position the value of Oracle’s Cloud and continually meet customer expectations.

Skills&Profile

• Broad technical experience of Cloud Infrastructure and Platform solutions along with a strong understanding of cloud architecture. Knowledge of Oracle platform services and cloud infrastructure would be a strong advantage.

• Demonstrates leadership capability including the ability to delegate activities & involve the right teams/skills sets.

• Clearly able to articulate the Cloud offerings in the market and with the ability to discuss architectures

• Excellent communication and presentation skills for a group with high degree of comfort speaking across all levels of management (eg IT management, Architects, administrators and executives).

• Experience in understanding complex customer ecosystems with the ability to translate customer needs into workable solutions

• Familiar with 3rd party and Oracle Architecture frameworks (eg TOGAF, ECal)

• High level of commercial business understanding

• Intelligence to identify key trends and insights and leverage them in driving decision making and execution within customer

• Experience in engaging and influencing stakeholders.

• Ability to build relationships to grow business. Act as a partner to our customers, not just a vendor.

Responsibilities

Responsible for participating in customer engagements to collaboratively design and implement solutions. May work directly with customers to gather requirements, develop architectures and translates business needs into solutions. Implements solutions and ensures successful deployments through code development and scripting. Displays product/application understanding through more customized presentation demonstrations to customers and at conferences and events. Supports customer from Proof of Concept (POC) through production deployment of services via resource configuration, planning, and customer education/training. Creates and distributes technical assets (white papers, solution code, blog posts, and video demonstrations). Serves as a technical point of contact for customers and sales on technical cloud solutions and customer success. Further builds business and technical acumen.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer