Job Information
eComplete Head of Performance in Remote, United Kingdom
Head of Performance Marketing
Purpose of Role
eComplete is looking for a Head of Performance Marketing who will be responsible for designing, developing and executing customer acquisition and retention strategies to identify users through our brand's as well as our clients' brands' core marketing channels. You will lead the development of performance activity within your own team and wider teams while managing relationships with key partner contacts ensuring that strategies are aligned with the overarching business objectives. The ideal candidate is one who is action-oriented, organized operationally, and who likes to take initiative in optimising a brand's performance marketing approach.
To succeed in this role, you will need to be a strong and polished communicator working with internal (team members) and external stakeholders (founders, managing directors, brands' performance channel heads) across their entirety of marketing channels (Paid Social, PPC, SEO, CRM and Partnerships).
Location: Remote UK/EU
Responsibilities
Ownership and accountability of performance channels against goals & KPIs
Challenging performance with clients and internally to ensure KPIs and targets are reached
Leading on all strategic decision making across clients' core paid social as well as PPC presence
Signing off on creative channel needs in line with brands' mission, vision and guidelines
Initiating relationships, with new and existing clients
Nurturing network & partner relationships
Ensuring that all client work is continually reviewed in terms of delivery and profitability
Managing/developing junior team members across clients and in-house
Building relationships with internal & client stakeholders
Leading and supporting the existing team/wider teams, enabling their progression
Delivering industry insight and thought leadership across paid media, SEO, affiliates and partnerships
Being an expert and providing performance channel expertise in client meetings and pitches
Your Background
An expert in Performance Marketing, proven track record of managing global programs
Strong communication and negotiation skills
Self-starter and you love taking ownership of processes and projects
Able to inspire, motivate and engage with people
Able to drive initiatives through and resolve obstacles/blockers effectively
Positive in nature, able to both develop and get the best out of those around them
An expert in providing digitally based campaigns and solutions through performance / acquisition channels
Strategy and planning, with the ability to demonstrate intelligent and outside the box approaches to previous client needs
Highly organised, analytical, and comfortable presenting at all levels
Ability to think both creatively and commercially
Happy to work at both strategic and operational levels and keen to get fully stuck in across a variety of brands and industries at different levels of growth and maturity
Experience of new product development