Microsoft Corporation Program Manager 2 in Redmond, Washington

Are you excited to build great online customer experiences? Do you enjoy finding creative solutions to meet the needs of a subscription and services business? Do you want to be part of a supportive team that is focused on helping people worldwide achieve more?

If you answered yes, then we want you to join our Commercial Stores team. We create easy-to-use, delightful end-to-end experiences for the plethora of businesses, educational institutions, governments, and nonprofits worldwide that do business with Microsoft.

We’re part of the Universal Store Team (UST), getting customers to find, try, buy, and love our products and services. UST’s services are integral to all of Microsoft’s key businesses, including Azure, Office 365, XBOX, Bing Ads, and the Microsoft Store on Windows. We support over 240 markets, handle over 150 million transactions a day, and bring in half a billion dollars of revenue every month.

Responsibilities

We’re looking for a bright, passionate program manager who’s focused on making customers happy, who’s strong at analyzing and driving decisions based on data, and who partners well with a development team to build and quickly evolve user experiences. Our experiences help customers sign up for, acquire, and manage the products and services they need from Microsoft. You’ll be building products that are high quality, scalable, and reliable, serving organizations around the world.

You’ll be responsible for combining customer needs, data-driven insights, and business requirements to determine the most important customer scenarios, define a point of view on how to address these scenarios, create the user experience designs, and then write detailed functional specifications. Working closely with a diverse engineering team, as well as marketing, design, research, and other partners across the Universal Store, Azure Active Directory, and Microsoft product teams, you’ll turn those specifications into deliverables and manage the communication and release of features to customers.

Join us and help make a difference in our customers’ lives as they use Microsoft’s products and services to achieve more.

Qualifications

  • 5+ years of program management experience and shipping products.

  • BA/BS in Computer Science, Engineering, or related discipline.

  • Strong written and oral communication skills.

  • Excellent user experience design skills.

  • Experience working effectively across multiple groups to deliver results.

  • Strong technical foundation, with demonstrated ability to learn new technologies quickly.

  • Experience managing requirements across both business and engineering teams.

  • Proficient with Agile software development methodologies.

A successful candidate will be highly motivated and willing to take on challenging initiatives, comfortable working both independently and on a team, and able to follow through to deliver high-quality, data-driven customer experiences.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form at https://careers.microsoft.com/us/en/accommodationrequest .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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