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Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world.

Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. Products in our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture.

Within Azure Data, the big data analytics team provides a range of products that enable data engineers and data scientists to extract intelligence from all data – structured, semi-structured, and unstructured. We build the Data Engineering, Data Science, and Data Integration pillars of Microsoft Fabric.

The Fabric Customer Advisory Team (CAT) is hiring a Principal Program Manager, who has deep hands-on technical experience with big data analytics solution implementations with HDInsight and Fabric.The candidate should also have insights into the business needs and expectations of our customers as they invest in BI solutions. This will enable us to secure strategic deals that leverage not only HDInsight and Fabric, but also other components of the Microsoft BI and data stack. This role will also involve working closely with key partners and helping them develop their skills along the way

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

• Proactively identify customer needs, discover unmet needs and potential plans for resolution across multiple product groups.

• Help to define complex product and program strategy from customer interactions, and efficiently execute customer solutions and projects that scale to multiple/complex enterprise customers.

• Proactively create and map Microsoft solutions to customer requirements and environments, leveraging deep technical expertise within the customer industry, customer business goals, and technical capabilities to align solutions that meet customer needs.

• Collaborate with customers and/or internal stakeholders to communicate strategy and align solution implementation timeline, provide updates, and adapt plans to changing goals.

• Anticipate highly complex product/solution-related requests or issues that may arise from customers.

• Capture and communicate comprehensive product insights based on customer needs and requirements.

• Evangelize customer complexities alongside value propositions for various programs (e.g., talking at different events, team meetings, product reviews) to key internal stakeholders.Other

• Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 6+ years experience in engineering, product/technical program management, data analysis, or product development

• OR equivalent experience.

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:

• This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Preferred/Additional Qualifications

• Hadoop Ecosystem: Experience in working with Hadoop components like HDFS, YARN, MapReduce, Hive, and HBase.

• Azure Cloud: Familiarity with Azure services, especially HDInsight.

• Programming Languages: Experience in languages like Python, Java or Scala.

• Data Processing: Understanding of data processing frameworks like Spark, Flink, Trino, and or Kafka

• SQL and NoSQL Databases: Experience with databases such as SQL Server, Cosmos DB, or Cassandra.

• Security and Authentication: Understanding of securing HDInsight clusters using Azure AD, Kerberos, or other authentication methods.

• Monitoring and Troubleshooting: Proficiency in monitoring cluster health, diagnosing issues, and optimizing performance.

Customer Experience Program Mgmt IC5 - The typical base pay range for this role across the U.S. is USD $133,600 - $256,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $173,200 - $282,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until May 3, 2024.

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .