Robert Half Office Team Customer Service Representative in Reading, Pennsylvania

SUMMARY This CUSTOMER SERVICE REPRESENTATIVE will work for a growing company in the Reading area handling customer questions and inquires. This CUSTOMER SERVICE REPRESENTATIVE will have a chance to do a variety of tasks, work with customers and work in a rewarding opportunity with opportunity for career growth. POSITION DETAILS Answer incoming customer phone calls Enter and update customer account information into the system Review account information with customers Troubleshoot basic account issues and conduct research Follow up with customers to ensure customer satisfaction Assist with filing documents Promote company sales by cross-selling company products Provide help with general clerical duties as needed For immediate consideration, email your resume to: reading@officeteam.com

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

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All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Req ID: 03770-9501236129

Functional Role: Customer Service

Country: USA

State: PA

City: Reading

Postal Code: 19608

Compensation: DOE

Requirements: REQUIREMENTS 2+ years of experience in a customer service office setting Advanced typing and data entry skills A pleasant demeanor when communication with customers over the phone Ability to resolve and diffuse customer situations Knowledge of Microsoft Word, Excel and other Microsoft programs