Job Information
Ray White and Loan Market Property Management Specialist in Queensland, Australia
An exciting opportunity to join the Queensland Corporate team at Ray White has become available. Based in Brisbane, working with the Head of Property Management QLD and CEO, this role will support the growth of our PM businesses in each market, ensuring their activities align with the state team.
The Ray White Group encompasses a collection of diverse yet interconnected businesses, united by a shared heritage that dates back to 1902. Our journey commenced in the humblest setting of Crows Nest, a frontier town in regional Queensland, where the first Ray White office originated. For over 120 years, we have experienced remarkable growth, currently 12 businesses within the group, more than 1,000 offices in our network, and close to 300 corporate team members. Our corporate teams are spread across Australia and New Zealand, with offices in most capital cities.
We are dedicated to creating an exceptional environment that empowers our talented individuals to forge outstanding careers and reach their full potential. Our business is founded on curiosity and a desire to learn and grow.
Objectives of this role
The Property Management Business Development Executive will work directly with the Head of Property Management QLD and CEO in supporting the growth of our Property Management businesses in each market, and ensure their activities are aligned with the ambitions and strategy of the state team. The Property Management BDE will work closely with the National Operations manager and property management team members across markets on national programs including PM pulse, recognition, reporting, training and development for the property management network and growth.
What you'll do:
Property Management Training and Development
Develop and deliver property management training to property managers throughout the network, educating them on our identified strategies and beliefs
Assistance with the delivery of face-to-face training at state-based events
Online national training and consultancy for property management businesses working closely with other state team members
Assist with driving high network attendance and participation in all training sessions and events
Assist with the development of all training resources in line with our identified strategies
Property Management Consultancy
Working with business leaders and property managers in the group
Delivery of changed business behaviour in property management businesses
Visit agencies and spend time with the principal and team members to assess their needs and opportunities for improved outcomes
Support and monitor each agency to develop and implement its business plan and action plans
Mentor an agency principal to understand their business opportunity and realize their ambitions.
Guide each agency to the relevant resources to assist in their agency
Support principals to fully utilize the existing resources they have in their agencies
Manage principal expectations
Identification and Management of ‘at risk’ clients
Identify clients that are “at risk” - particularly clients that are not likely to achieve the desired change
Monitor the activity of agencies (and their staff) in the adoption of our resources
Resource Development and Market Awareness
Identify areas and ideas that can be better developed and shared across the team
Review legislation updates and provide resources to the network to support them through these changes
Contribute to the development of the collective intellectual property of the team and the resources offered to our clients
Maintain an awareness of current topics of interest to our clients
Who you are:
Have a current Certificate of Registration or Real Estate License
Minimum of 5 years experience in property management
Ability to deliver a positive customer service experience
Ability to deliver business planning and coaching
Facilitating training and development via virtual and face-to-face training
Detail and Process-oriented
Ability to have challenging conversations
Ability to work autonomously
Ability to build client rapport quickly
Disciplined, well-presented and performance-oriented
Our benefits:
Paid parental leave including 12 weeks top-up benefits + option of 1 month full pay, or superannuation contribution
Access to Ray White's internal Wellbeing program
Access to discounts and partnerships e.g. travel, fitness
Employee referral program
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