Job Information
Siemens Digital Industries Software Teamcenter Cloud Deployment in Pune, India
Job Family: Customer Services
Req ID: 327478
Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.
Qualifications:
Graduate/ Engineering Background
Experience:
6-8 years Teamcenter Support experience, with at least 3 years supporting a customer Production instance
Use your skills to move the world forward!
Mandatory Teamcenter Skills:
Teamcenter Installation in a distributed environment
Teamcenter custom template install using BMIDE
Distributed FMS configuration
Dispatcher configuration
Active Workspace Installation and Configuration
NX and SolidEdge CAD Integration
Working experience in Perl/Batch Scripts
Good to have Technical Skills:
Catia, AutoCAD and Pro-E CAD Integration with Teamcenter
SQL Scripting
Certifications
ITIL
AWS Cloud Certifications
Other Mandatory Skills:
Strong analytical and trouble shooting abilities.
Loves solving problems
Has a systematic way to tackle problems.
Should be able to perform root cause analysis and arrive at the right solution
Excellent verbal and written communication skills
We need a Team player
Learning attitude - willing to learn new things.
Basic Linux and Windows Operating System knowledge
Good to Have Skills:
Mentoring of junior team members
Use Pareto or 5 Why or any other Industry technique for root cause analysis
Ability to automate some of the tasks
Scripting knowledge would be useful
DBA knowledge on Oracle/MS SQL
Roles and Responsibilities:
Have to work in shifts, as we are supporting 24x7 customers
May have to work on call during holidays
Solve L2 tickets on the application
Apply patches on test, UAT and Production Server
Document root cause analysis of issues
Get in touch with GTAC for Product Issues and raise IRs and Connect with users on issues
Work with L3 on issues which can't be solved by L2 to Provide workarounds to issues
Develop Knowledge Management database for solved issues
Willingness to work in the night shift
We are Siemens
A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow!
We offer a comprehensive reward package which includes a competitive basic salary, bonus scheme, generous holiday allowance, pension, private healthcare and actively support working from home.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
‘ Transform the everyday’ and ‘Accelerate transformation.’
#LI-PLM
#LI-Hybrid
Siemens Digital Industries Software
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