Enable America Jobs

customer service representative.

• plano , texas

• posted may 10, 2024

job details

summary

• $17 - $17.50 per hour

• temp to perm

• high school

• category office and administrative support occupations

• referenceAB_4532509

job details

Delivers straightforward administrative and/or other basic business services in Provider Data. Maintains current provider data for the largest, most complex account structures. Maintains provider data to ensure the quality of the network. Coordinates provider enrollment, inactivation and reporting. Responsible for making and documenting provider calls. Updates directories for all Dental contracted organizations. Issues tend to be routine in nature. Good knowledge and understanding of Provider Data and business/operating processes and procedures. Works to clearly defined procedures under close supervision.

salary: $17 - $17.5 per hour

shift: First

work hours: 8 AM - 4 PM

education: High School

Responsibilities

The agents will be making outbound calls to dental offices to verify directory information including active providers. They will be required to clearly document all information and take action to update information.

Delivers straightforward administrative and/or other basic business services in Provider Data. Maintains current provider data for the largest, most complex account structures. Maintains provider data to ensure the quality of the network. Coordinates provider enrollment, inactivation and reporting. Responsible for making and documenting provider calls. Updates directories for all Dental contracted organizations. Issues tend to be routine in nature. Good knowledge and understanding of Provider Data and business/operating processes and procedures. Works to clearly defined procedures under close supervision.

Skills

• Basic Software Skills

• Follow-up

• Active Listening

• Telephone Etiquette

• Empathy

• Basic Computer Skills

• Interpersonal Sensitivity

• ERP

• Adapting to Change

• CRM

• Typing Skills

• Certified Financial Service Auditor

• Customer Relationship Management

• EMR

• Client Service

• Customer Relations

• Customer support

• CUSTOMER ORDERS/SALES

• Customer Service

• Industry Representative

• Call Center Support

• Patient Support

• EHR/Epic

Qualifications

• Years of experience: 2 years

• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

get in touch

we are here to help you with your questions.

RE

ryan eaton

• +1 602 200 3916 (tel:+1 602 200 3916)

• ryan.eaton@randstadusa.com