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As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Technology Operational Risk Management Lead, you will be responsible for analyzing and identifying technology and cyber operational risks within the Consumer and Community Banking (CCB) line of business. In addition to control evaluation and risk assessment activities, you will work closely with CCB Business Operational Risk teams, CCB Technology leadership, and Technology Risk Control teams to drive execution of operational risk management framework procedures. You will need to be an experienced technologist that understands Cybersecurity and Technology risks, controls, and assessment methodologies. You will also participate in efforts to develop data-driven and automated testing approaches to risk identification and control assessment as well as have significant technology and business facing activities in this role.

Job Responsibilities

• Understand the key processes and controls performed within Consumer and Community Banking Technology

• Perform independent assessment of Cybersecurity risks on Consumer and Community Banking Technology through CCOR's monitoring program.

• Manage identified risks using firm's Operational Risk Management Framework

• Participate and challenge first line control designers and operators.

• Conduct Testing and Monitoring and identify operational risk control gaps.

• Develop and/or challenge KPIs / KRIs related to these risks through effective monitoring activities.

• Partner and advise internal 2LoD teams of thematic monitoring and testing deficiencies.

• Manage book of work assessments impacting CCB and produce weekly status updates.

• Participate in firm-wide global initiatives to analyze impact to the firm.

Required Qualifications, Capabilities, and Skills

• 7+ years of experience with infrastructure/application architecture.

• 5 + years in a senior technology role (engineering, operations, or strategic planning)

• 5+ years of Cybersecurity and Technology risk working experience.

• Ability to understand complex technical systems, the business processes they support and synthesize the corresponding risks and controls.

• Knowledge of second line risk management (operational risk and compliance) practices

• Ability to seamlessly transition between business and technical discussion.

• Strong organizational and multi-tasking skills with demonstrated ability to manage expectations.

• Excellent verbal and written communication skills, including the ability to present concise findings in a persuasive manner to a senior audience.

• Able to develop constructive relationships with functional partners.

• Deadline driven; delivering results with limited supervision.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans