Enable America Jobs

We’re Apogee. Nice to meet you. At our core, we’re a student services organization that happens to focus on IT. We touch the lives of binge-watching, music-loving, game-playing, finals-taking, seminar-attending, and class-selecting students by providing IT infrastructure that meets the needs of today’s technology-savvy generation. We work hard, celebrate success, and challenge everyone in our organization to be a problem solver. If you are as passionate as we are about the intersection of technology and education, join us today.

We’re currently hiring a Network Technician Intern to work at the University of Pittsburgh campus in Pittsburgh, PA.

The hourly rate for this position is $15 - $18 per hour depending on experience.

Are you a good fit?

• You are interested in IT and are pursuing your degree in Information Systems, Engineering, or Computer Science.

• You can work 10-15 hours per week during both the Fall and Spring semesters.

• You have a growth mindset and are willing to learn about enterprise networks.

Here’s your job:

• Provide exceptional customer service to customers

• Work with Apogee’s primary network technician to address end-user and network escalations

• Perform weekly network testing

• Perform monthly maintenance of network equipment

• Monitor, investigate and retire equipment alarms

• Generate reports as required

• Other documentation and administrative duties as requested

Requirements

Minimum Qualifications

• Honest

• Dependable

• Self-motivated

• Basic understanding of networking and multiple operating systems

• Enrolled in a degreed program at an accredited college/university.

• Ability to operate under minimal supervision

• Ability to work logically and methodically to resolve service issues under direction from NOC

• Excellent written and spoken communication skills (ability to communicate comfortably with college students, dormitory employees, university officials, and owners and management of properties)

Preferred Qualifications

• Excellent relationship building skills

• Currently studying for an IT degree

• Experience with IT

• Certifications such as Net+

Physical demands. Candidates should be able to lift up to 50 lbs. and climb a ladder. Position involves lots of walking.

Driving Requirements. This role requires you to maintain a valid driver’s license for the purposes of using your own vehicle for work purposes.

Benefits

Diversity Commitment Statement

At Apogee, we believe education is a doorway to a fair and just society. Within our own walls, we stand committed to creating a healthy culture of diversity and inclusion, to empowering one another as advocates for an inclusive workplace, and to doing so transparently. Apogee employees founded three employee-led groups in 2020 including Diversity and Inclusion, Civic Awareness, and Apogee Veterans.

Accommodation Statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources, hr@apogee.us.