Job Information
Expeditors Agent - Brokerage in Parañaque City, Philippines
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
To perform related business activities of the Import –Customs relating to shipments and customs freight documentation to achieve its growth and profit objectives.
General Key Accountabilities:
Check, review and verify Customs inbound shipments before turning it over to Third Party Broker.
Use Document Completion and Compliance Checklist form. (Insert the path file here)
Coordinates with customer any discrepancy w/in 24 hours of receipt of documents and/or per customer SOP.
To perform related Customer Fit Import System (CFIT) functions in accordance with Customs OPS manual.
Refer to Core Event Code per OPS and/or Core Event Codes Summary posted in Common drive.
Ensure other government permits or clearances are well coordinated with the customer and/or Expeditors origin prior to shipment.
Check if OGA permit is required prior to arrival.
Inform customer and/or EI origin once OGA permit is obtained.
Coordinates with the third-party broker and ensuring that broker complies with Expeditors and end-customer requirement in preparing import entry declaration.
Use Entry Details Checklist (insert the path file here) when checking the draft SAD/SDV.
Monitor permits or clearances managed by third Party Broker are compliant with the requirements.
Check if OGA permit is required prior to arrival.
Coordinates with Supervisor/AM/Customs Compliance Specialist if need assistance.
Ensure that customers are well - informed of the shipment status and required metrics sent in timely manner – per KPI.
Always refer to Customer SOP for the requirements.
Send shipment status daily on per shipment basis or per Daily Status Report in compliance with the customer requirements.
Ensure 3rd party broker billing is timely and accurate.
Coordinates with the documentation if no 3rd party billing posted in edoc at the time of posting of billing to Customs particularly for receipted charges.
Post billing invoice w/in the EI and Customer KPI.
Billing to customer must be posted w/in 3 days of RLS per OPS.
Comply with DAP, DDP Policy in posting FDS billing.
Make sure supporting documents are available before posting billing to customer so documentation team can dispatch the billing invoice timely per Customer SOP.
Coordinates with the Trucking Team for the delivery schedule. Monitor trucker’s DLV & POD performance.
Reserve truck at least 2 days prior to target delivery date and/or positioning of truck at CFS/CY.
Secure CRO/Gate pass at least 2 days prior to delivery date. Refer to CRO process per carrier requirement.
For any delay in empty container, escalate the matter with the customer & customer appointed freight forwarder/carrier. Any delay in empty container entails additional trucking cost hence timely communication is a key to collect additional trucking cost from the customer.
- Monitor Customs Work board and ensure necessary tasks completed in accordance with specifications and deadlines.
Files in Work board should be the current files. Ageing files requires explanation.
Work board must be always open throughout the day.
Manage the requirement event codes per customer requirements.
- Root cause the exception report in Deployment Scorecard and implement CAPA.
To attend cargo physical inspection/examination and join in the cargo survey and/or join in the meeting with the broker/ customer when deemed necessary.
Assist the Supervisor/Manager and in maintaining compliance with the local authorities and other participating agencies.
Company controls, policies, procedures, processes, applications, tools, and systems are clearly understood and implemented.
To accept additional tasks as required by the Department to meet the needs.
Graduate of any four-year course preferably a Licensed Customs Broker with relevant 2-4 years working experience in import forwarding and brokerage operations.
Good oral communication and written skills.
Expeditors offers excellent benefits:
Paid Vacation, Holiday, Sick Time
Health Plan: Medical Insurance (including immediate dependent)
Life Insurance
Employee Stock Purchase Plan
Training and Personnel Development Program
Growth opportunities within the company
With provision of 26 days Work-from-Home Set-up per year.
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