Tech 24 Dispatcher in ontario, California
Join the largest, and fastest growing foodservice repair company in the country. Great benefits that include AFFORDABLE health, vision and dental insurance; 401K plan with company contribution, paid holidays and vacation. If you want to improve your career, this is the place to start.
The Dispatcher is responsible for the utilization of drivers and vehicles, to maximize productivity and ensure prompt, courteous and efficient service to all customers. The Dispatcher must be dependable and able to work efficiently in a fast-paced environment.
Dispatch pending service jobs to the field technician’s cell phone and GPS system
Communicate with customers and department head to assure that our goal of on-time professional service is reached on every service call
Distribute calls in a way that maximizes company productivity but with a focus on good departmental fairness
Document the job status and invoice number when the technician completes the job
Establish follow-ups with the department of any jobs that require a return visit
Handle multiple calls at one time
Quickly learn the dispatch software and customer master in the Company’s business system
Interact with our technicians and the administrative staff
High school graduate/GED or the equivalent
Minimum of 2 years' of dispatching experience
Detailed, dependable and honest professional with the ability to type quickly and accurately.
Excellent verbal and written communications skills
Proficient computer skills
Excellent data entry skills
Observe all company procedures and safety rules
Successfully complete and pass: a criminal background check, drug test, and driver's license check
Equal Opportunity Employer, M/F/V/D.
Resumes should be submitted online. Local candidates only, no phone calls or staffing agencies please.