Dell Senior Advisor, Customer/Technical Training in Oklahoma City, Oklahoma
Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Technical Trainer on our Customer Technical team in Oklahoma City, .
The Technical Trainer will deliver high value professional and skill-based training. Focusing on delivering Technical Support training to Dell EMC badged, Dell EMC partners and Dell EMC customers, responsibilities will include, but are not limited to:
Work with business leaders and successfully implement Dells business strategy in content and design
Build a strong quarterly training plan based on business needs and individual learning paths
Navigate through competency assessments and recommend appropriate action and development plans for individual and reporting manager
Plan, prepare and deliver relevant training including method, media, and documentation to be presented while working alongside cross functional teams, trainers and coordinators to deliver high quality training sessions
Maintain accurate records of training activities to enable comprehensive reporting
Deliver skill-based training on an as needed basis through classroom as well as virtual training
Leads sub-functional program development and implementation
Minimum 4 years of experience in IT
Strong knowledge of Dell’s product portfolio
Client hardware and software, Server hardware and software and storage solutions knowledge
- Excellent communication and presentation skills
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.
If you can deliver world-class training that focuses on ground-breaking technology, this is your opportunity to develop with Dell.
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .