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JPMorgan Chase Retirement Administration Senior Professional in Newark, Delaware

Global Employee Services (GES) is a best-in-class global HR service delivery organization, servicing the entire global population of JPMC, currently totaling over 270,000 employees worldwide, in 60 countries. GES provides vital services in the area of Payroll, Employee Servicing, Employee On and Off Boarding, Data Management, Retirement Benefits Administration and Project Management. GES supports the firm in achieving its strategic priorities by leveraging the core principles that define the group's culture and provide the basis for planning and decision-making in all areas: Superior Employee Experience; Operational Excellence; Efficient Global Coverage and Commitment to our People.

As a Retirement Administration Senior Professional you will be responsible for supporting the Pension Team, focusing on HR and Benefits data review and validation. Responsibilities include research, analysis and updating employee/former employee Oracle HCM and PeopleSoft records as needed.

  • Research and validate participants in accordance with Plan rules and regulations

  • Determine pension benefit payable to participants and/or surviving beneficiaries

  • Validate accuracy of documentation received from employees/former employees/surviving beneficiaries

  • Prepare and review calculations, distribution packages and payments for surviving beneficiaries

  • Process Retirement Services cases in Answer Key and collaborate with Actuary as needed

  • Process and validate data changes in HRIS (HCM and PeopleSoft)

  • Special projects as assigned

Required Qualifications, Capabilities, and Skills

  • Strong analytical and problem-solving skills

  • Ability to work independently to meet established SLA's in a fast-paced environment

  • Requires attention to detail and the ability to follow through and resolve outstanding issues

  • Ability to analyze, research, and resolve complex issues

  • Proficient with Microsoft products; including Word and Excel

  • Must be able to maintain a high degree of confidentially

  • Demonstrate initiative, be a self-starter, fast learner, and team player

Preferred Qualifications, Capabilities, and Skills

  • Bachelor's degree or equivalent experience

  • Several years' experience in Pension/Retirement Administration

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

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