Enable America Jobs

Educational Alliance brings together and partners with diverse communities in Lower Manhattan, offering individuals and families high-quality, multi-generational programs and services that enhance their well-being and socioeconomic opportunities. We are a place where everyone is welcome and where progress is powered one relationship at a time. We are proud of our legacy as a Jewish organization and we provide high-quality, transformational services and programs to all New Yorkers through our network of community centers on Manhattan’s Lower East Side and East Village. As we have for 130 years, we offer best-in-class programming–now across 15 sites—focusing on a mix of education, health and wellness, arts and culture, and civic engagement.

The Role: Provide direct intake and admissions services for individuals seeking treatment who have substance use disorders for the residential and outpatient treatment programs of the Center for Recovery and Wellness. Provide practical guidance and support to the Intake Team and interns. Assist the Director and Clinical Directors in day-to-day admissions operations.

• Provide onsite and offsite intake and admissions services to adults and adolescents with substance use disorders, and their families and significant others who may be impacted.

• Partner with referral sources and expand the referral base.

• Partner with a multidisciplinary team in assessing the level of care, planning admission schedule, and communicating case formulation and clinical recommendations.

Responsibilities:

Clinical: 45%

• Complete intake and admissions assessments for residential outpatient programs using a trauma-informed lens onsite, offsite, or via telehealth) as needed

• Phone screen and assess potential clients

• Provide outpatient program coverage as required to meet staffing needs and fiduciary targets:

• Outpatient counseling duties to include but are not limited to:

• Facilitation of individual and group level interventions during FT clinician vacation or leave

• Maintenance of primary counseling caseload commensurate with outpatient program needs and intake scheduling demands

• OASAS compliance reporting as requested

• Preparation of court reports and federal probation/ pretrial documentation as requested

• Collect urine, saliva and breathalyzer specimens for toxicology analysis.

Administrative: 45%

• Complete quality admissions assessments in accordance with regulatory bodies (OASAS, CARF, and Medicaid)

• Support the training of new admissions staff

• Track enrollments using a shared excel system

• Maintain waiting list as required by regulation

• Maintain accurate and organized records in the EMR

• Participate in quality assurance reviews

• Submit timely documentation for billing purposes

• Coordinate initial referrals and scheduling of medical, mental health with onsite service providers.

• Ensure that clients’ medical examinations and psychiatric referrals and evaluations are scheduled.

• Contact referral source upon admission of new clients in a timely manner and provide reports and oral clinical updates.

• Provide translators when necessary

• Register clients in the drug testing database

• Ensure potential admissions are screened and referred to the appropriate level of care.

• Coordinate financial screens and communicate with the billing department during admission procedures.

• Ensure phones are answered professionally, and responses regarding inquiries are timely.

• Outreach to referral sources to expand the network.

• Provide supervision and/or training to interns as appropriate

Other: 10%

• Attend multidisciplinary clinical and administrative team meetings, individual supervision, and professional development in-service training

• Perform special projects and other duties as assigned

Requirements:

• LCSW, LMHC, or LMSW or CASAC-2

• One year of clinical intake and admissions experience minimum

• Two years of experience with substance use disorders strongly preferred

• Outstanding written and oral communications skills

• Computer skills (Internet, Excel, Word, PowerPoint, Outlook, EMRs, HRA STARS)

• Knowledge of OASAS and Medicaid regulations

• Knowledge of ICD-10/DSM diagnostic criteria, primarily related to substance use disorders

• Highly organized with strong attention to detail and an eye for developing efficient, internal systems and workflow

• Ability to multitask and handle challenging situations in a professional and courteous manner

• Ability to maintain the confidentiality of records and information

• Must be compassionate, organized, self-motivated, a team player

Desired Skills and Experience:

• Team Player

• Flexible

• Adaptable

• Communication

• Planning and Organizing

• Self-motivated

Physical Demands

The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear and use hands and fingers to operate a computer and telephone keyboard reach, stoop kneel to perform duties.

• Specific vision abilities required by this job include close vision requirements due to computer work and the ability to observe, perceive, identify any safety or behavioral concerns while on-premises.

• Light to moderate lifting is required

• Ability to uphold the demands of working with clientele who have a significant history of trauma, substance use disorder, and mental health conditions.

• Regular, predictable attendance and punctuality is required

Work Environment

The work environment characteristics described here are representative of those teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Moderate noise (i.e. business office with computers, phones, and printers, moderate traffic).

• Ability to work in an open or confined area

• Ability to sit at a computer terminal, stand, or walk for an extended period of time.

Benefits:

• Generous PTO Policy

• Competitive Salary

• Medical & Dental Insurance

• Pension Plan

• 403b Retirement Plans

• Discount Perks for Movies, Broadway Shows, Amusement Parks.Etc

• Free Gym Membership to our Manny Cantor Center Gym & 14TH ST Y Gym

• Discounts to programs at Educational Alliance

Limitations and Disclaimer

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position

EEO Info

Educational Alliance is committed to workplace diversity and inclusion. We are equal opportunity employers and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, gender identity and expression, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. Educational Alliance takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

Educational Alliance is an Equal Opportunity Employer.

For further information about Educational Alliance, please visit https://edalliance.org.