Job Information
Doctors Without Borders Marketing Multimedia Producer, Video & Graphics in New York City, New York
Marketing Multimedia Producer, Video & Graphics
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Date: Apr 24, 2024
Location: New York City, NY, US, 10006 Washington, D.C., DC, US, 20036 Oakland, CA, US, 94612
Organization: Doctors Without Borders | Médecins Sans Frontières
About MSF-USA | Doctors Without Borders
Doctors Without Borders/Médecins Sans Frontières (MSF) is an international humanitarian organization providing medical care to people affected by conflict, epidemics, disasters, or exclusion from health care in over 70 countries. We were formed in France in 1971 as an association by a group of doctors and journalists to go to emergency situations and to treat patients with dignity while bearing witness independently of geopolitical boundaries. MSF is now a global movement of more than 25 MSF organizations, working in over 70 countries. We cooperate as an international, independent, medical humanitarian association that offers medical assistance to populations in distress, victims of natural or manmade disasters, and civilian victims of armed conflict, without discrimination and irrespective of race, religion, age, gender/sex, national or ethnic origin, color, disability, sexual orientation, genetic information, or political affiliation and provides assistance to the population in distress and intervenes worldwide. MSF staff also “bear witness” by speaking out about our work and what is experienced on the ground, not only to draw the world’s attention to crises, but to stand in solidarity with our patients and colleagues who are experiencing these emergencies firsthand.
We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF’s social mission.
Role Overview
As the Marketing Multimedia Producer – Video and Graphics - at Doctors Without Borders USA, you will help tell the stories behind our emergency response in places like Gaza, Sudan, Haiti, and Democratic Republic of Congo – and drive major impact in fundraising, engagement, and advocacy. This position combines elements of a social media video content creator as well as a multimedia producer, editor, and motion graphics designer. Your priority will be to create, commission, and edit on-brand short-form video, infographics, and multimedia content. You'll halt audience scrolling and spark engagement and action, while keeping pace with the shifting digital media cycle.
The approach: produce culturally relevant multimedia pieces and graphics that uplift the diverse voices of our patients, staff, and supporters, and depict people and their communities with respect and cross-cultural competence. You will also translate complex medical, financial, and humanitarian topics into engaging, accessible graphics and explainers. The storytelling and graphics you create will be leveraged across channels including email, ads, web, TV, Instagram, TikTok, YouTube and more, resonating with audiences around the world.
Department Accountabilities
Prospecting
Pursue strategic opportunities in coherence with MSF-USA´s strategy, that create long-term value for the movement by identifying and developing new audience segments or donors for its mission.
Donor Cultivation, Engagement and Management
Build trust and loyalty with potential and existing donors. At the simplest level, update donors on activities. At a more complex level, build long-term relationships with key donors and key donor segments. Take overall responsibility for designing, developing, and delivering the donor engagement strategy. May be through channels or through personal relationships.
Fundraising
Secure reliable, sustainable, and efficient resources in alignment with MSF-US commitments.
Brand Positioning
Drive awareness and consideration through brand positioning based on the brand strategy and implement brand plans.
Best-in-Class Fundraising Systems and Capabilities
Deploy and champion the latest technological systems and capabilities that push the boundaries of what Development can produce for its donors.
Roles Specific Outcomes
Content Creation
Pitch and produce engaging audiovisual content about MSF’s medical humanitarian work for all channels, including web, social media, and live events.
Public Engagement Execution
Deliver specified multimedia outputs and outcomes to inform and engage audiences and provide others with expert advice while working within established communications systems.
Marketing Communications
Manage the development and delivery of innovative, DEI-driven marketing communications and storytelling in a variety of media for a significant channel or area to increase engagement and revenue.
Internal Client Relationship Management
Manage relationships with internal clients and act as a business partner to them, building high levels of professional credibility and mutual trust, and managing the deployment of appropriate internal and/or external resources to support in delivering business strategy and plans.
Brand Positioning
Assist in achieving brand positioning and contribute ideas to brand plans.
Advance Diversity, Equity & Inclusion
Contribute to the management of diversity, equity, and inclusion (D, E, and I) initiatives and research within the organization, providing high quality professional services and personal example to internal partners to support improved D, E, and I practices. Represent the organization's D, E, and I practice in a professional forum.
Complexity and Problem-Solving Skills
A recognized subject matter expert with a flexible mindset. Applies expertise to:
Flex to changing circumstances, has mindset to thrive in any scenario. Quickly and accurately assesses situations and environments - acts with speed and good judgment.
Identify, analyze, and act on marketing opportunities.
Establish expertise, authority, and trust quickly and effectively.
Orient MSF-USA around the needs and experiences of donors and prospects from a visual branding, design, video, multimedia, and interactive storytelling perspective.
THOUGHT: How MSF USA staff understand the organization, manage complexity, and contribute by creating the new and different.
People Focus
Builds strong relationships and delivers solutions geared to aiding others. Solicits feedback and data; conveys a clear understanding of the level of service the team is providing; takes action when standards are not met by team; aligns processes with organizational needs.
Manages Complexity
Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms.
Global Perspective
Takes a broad view when approaching issues, using a global lens. Shows global thinking at work; adjusts organizational practices to meet the unique needs of different regions or countries. Uses a broad perspective when addressing issues and challenges.
Cultivates Innovation
Creates new and better ways for the organization to be successful. Approaches professional work in unique or innovative ways. Offers original ideas. Appreciates others' creative ideas and solutions and provides helpful input to enhance them.
Strategic Mindset
Sees ahead to future possibilities and translates them into breakthrough strategies.
RESULTS: MSF USA staff achieve results by cultivating a forward-thinking environment that produces solutions for changing stakeholder needs.
Drives Results
Consistently achieves results, even under tough circumstances. Regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals/initiatives in a timely way.
Ensures Accountability
Holds self and others accountable to meet commitments.
PEOPLE: MSF USA staff understand their impact on others through collaboration and inclusion of different perspectives to achieve common goals.
Collaborates
Builds partnerships and works collaboratively with others to meet shared objectives. Readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.
Communicates Effectively
Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
Values Differences
Recognizes the value that different perspectives and cultures bring to an organization. Confronts stereotyping and offensive comments promptly. Consistently behaves with great sensitivity toward differences in cultural norms, expectations, and ways of communicating.
Builds Effective Teams
Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
Manages Conflict
Handles conflict situations effectively, with a minimum of noise.
Builds Networks
Effectively builds formal and informal relationship networks inside and outside the organization.
Drives Vision and Purpose
Paints a compelling picture of the vision and strategy that motivates others to action.
SELF: MSF USA staff demonstrate self-awareness by having an open mindset and by continuously seeking opportunities to learn, grow, and improve.
Instills Trust
Gains the confidence and trust of others through honesty, integrity, and authenticity. Models honesty and authenticity and encourages others to be up front with one another. Demonstrates reliability and places a strong emphasis on the team meeting its commitments. Fairly represents others' positions.
Manages Ambiguity
Operates effectively, even when things are not certain or the way forward is not clear. Responds effectively to unclear situations, seeks to resolve ambiguity, and make progress. Seeks guidance on how to adapt to changes, responds with appropriate composure and effectiveness.
Situational Adaptability
Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considers the needs of clients, constituents, and the organization, shifts priorities appropriately.
Being Resilient
Rebounds from setbacks and adversity when facing difficult situations.
Technical Competencies
Plans and Aligns
Planning and prioritizing work to meet commitments aligned with MSF-USA goals.
Financial Acumen
Interprets and applies understanding of key financial indicators to make better business decisions.
Tech Savvy
Anticipating and adopting innovations in organizational digital and technology applications.
Data Collection and Analysis
The ability and skill to determine and analyze trends from data that is collected to assist in compiling reports that will help in decision-making.
Project Management Skills
The ability and skill to plan and manage small project work assignments within desired cost, time, and quality parameters.
Presentation and Written Communication Skills
Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considers the needs of clients, constituents, and the organization, shifts priorities appropriately.
Organizational Insight
Applying knowledge of MSF-USA and the industry to advance the organization’s goals.
Supervisory Responsibility
This role reports to the Director of Marketing Operations and Integration, and works closely with the Marketing Content Editor, the digital marketing team, and colleagues in Development and Comms.
Manages video, multimedia, animation and multimedia production projects with freelancers, agencies, interns, and volunteers as needed.
Desired Qualifications & Experience
The Marketing Multimedia Producer, Video and Graphics, is a self-motivated, creative, curious, and collaborative team player with:
3+ years of relevant multimedia and video content creation experience, with strong portfolio / reel.
Proven expertise in creating results-driving short-form videos for social and digital platforms.
Proven skills in proposing, producing, directing, and delivering impactful video and photo content, including shooting, lighting, sound, editing, post-production.
Strong competency in creating multimedia considering representation, culture, ethics, diversity, equity, and inclusion - for example, on race, gender, religion, LGBTQ+ issues, disability.
Excellent communication skills, both written and oral.
Ability to thrive in a fast-paced, collaborative, newsroom-like environment, balancing long-term and rapid response work.
Proficiency in modern digital tools for video scripting, editing, motion graphics, and design.
Ability to create straightforward motion graphics, infographics, animations.
Preferred, but not required:
Advanced skills in information graphics design and motion graphics design.
Experience with digital and/or print graphic design and production.
Comfortable on-camera, able to effectively narrate and present content.
Multilingual abilities (e.g., French, Spanish, or Arabic) are a plus.
Travel Requirements
Travels as needed within the US or internationally to produce multimedia and video for marketing purposes and supervise multimedia production partners. May spend 10-20% of time traveling.
Compensation
$88,822 - $111,027 (based upon experience)