Vanderbilt University Medical Center TempForce Operator Specialist in Nashville, Tennessee

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VanderbiltUniversity Medical Center TempForce was created to connect temporary talent to all areas of VUMC. TempForce places diverse and skilled personnel to departments across the Medical Center.

VUMC TempForce has an opportunity for Computer Operations Specialist. In this role you will be responsible for installs, uninstalls, and moves hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, and other devices in the Data Center. The technician confirms and labels devices, racks, and cables. The technician works in a standard ticketing system, providing clear, timely, and appropriate communications.

The technician performs these activities under the direction of the Operations Supervisor and/or Operations Manager and follows Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies while meeting requirements for quality and quantity of work. The technician is responsible for maintaining data integrity of all assets in the Data Center.

This position will be responsible for the day-to-day operational needs of data center facilities in a 24 X 7 operating environment. He/she will maintain the proper operating conditions for all IT processing and network equipment to ensure 100% uptime for all systems.

The technician provides remote hands support for any request requiring actions within the data center space to include, but not limited to, server / network equipment racking, provisioning power for new rack installations, data/storage cabling, and hands-on support for problem resolution.

RequiredSkills:

  • Physically assist in moving andracking equipment

  • Able to safely lift and move aminimum of fifty (50) pounds

  • Excellent verbal and writtencommunication skills

  • Ability to update assetmanagement data as required

  • Effectively utilizes the ticketmanagement system

  • Able toInstall/De-Install/Maintain Tier 3 devices (servers, switches, storage andother hardware)

  • Able to cable systems(power/copper/fiber/other) correctly based on ticket requirements and SOPstandards

  • Communicates effectively intickets, emails, telephone conversations, and in-person interactions withcustomers, management, and peers

  • Must work effectively withother staff and customers

  • Must be able to multi-task

  • Must be able to adapt tochanging priorities, conditions, and circumstances

  • Must be punctual and reliable

  • Must have good organizationskills

  • Must have good interpersonalskills for working in a team environment

  • Must have good time managementskills

  • May be required to operatematerial handling equipment – server lifts.

  • Proficiency working withstandard desktop PC tools and applications such as MS Office, MS Outlook,web browsers, etc.

  • Server/Network Hardware Rackand Stack experience

  • Experience working withticketing systems.

  • Working knowledge of computerhardware

  • Working knowledge of networkingcomponents and infrastructures

  • Knowledgeable in Data Centerbest practices

  • Strong cable management skillsand experience running fiber and copper in a data center

  • Other duties as assigned

  • Certifications in Data Centertechnologies are desired

Shift:

· 7pm – 7am rotating schedule (4 days on and 4 days off)

· Rotating Schedule:

o Monday – Thursday, off Friday- Sunday

o Friday – Monday, off Tuesday – Thursday

Length of Assignment

· 3-4 months

Qualifications

· Associate’s degree and 1 year of IT experience or the equivalent

*CA

Associate's Degree (or equivalent experience) and 1 years relevant experience

Licensure, Certification, and/or Registration (LCR):

Physical Requirements/Strengths needed & Physical Demands:

  • Light Work category requiring exertion up to 20 lbs. of force occasionally and uses negligible amounts of force to move objects.

Movement

  • Occasional: Standing: Remaining on one's feet without moving.

  • Occasional: Lifting under 35 lbs: Raising and lowering objects under 35 lbs from one level to another

  • Occasional: Carrying under 35 lbs: Transporting an object holding in hands, arms or shoulders, with help of coworkers or assistive device.

  • Occasional: Push/Pull: Exerting force to move objects away from or toward.

  • Occasional: Bending/Stooping: Trunk bending downward and forward by bending spine at waist requiring full use of lower extremities and back muscles

  • Occasional: Balancing: Maintaining body equilibrium to prevent falling when walking, standing, crouching or maneuvering self, patient and equipment simultaneously while working in large and small spaces

  • Occasional: Kneeling:Bending legs at knees to come to rest on knee or knees.

  • Occasional: Crouching/Squatting: Bending body downward and forward by bending legs and spine.Reaching above shoulders: Extending arms in any direction above shoulders.

  • Occasional: Reaching above shoulders: Extending arms in any direction above shoulders.

  • Occasional: Handling: Seizing, holding, grasping, turning or otherwise working with hand or hands.

  • Frequent: Sitting: Remaining in seated position

  • Frequent: Walking: Moving about on foot.

  • Frequent: Reaching below shoulders: Extending arms in any direction below shoulders.

  • Frequent: Fingering: Picking, pinching, gripping, working primarily with fingers requiring fine manipulation.

  • Frequent: Bimanual Dexterity: Requiring the use of both hands.

Sensory

  • Continuous: Communication: Expressing or exchanging written/verbal/electronic information.

  • Continuous: Auditory: Perceiving the variances of sounds, tones and pitches and able to focus on single source of auditory information

  • Continuous: Vision: Clarity of near vision at 20 inches or less and far vision at 20 feet or more with depth perception, peripheral vision, color vision.

  • Continuous: Smell: Ability to detect and identify odors.

Environmental Conditions

Job Temporary Services

Organization: HR TempForce 108252

Title: TempForce Operator Specialist

Location: TN-Nashville-2525 West End Ave

Requisition ID: 1804513