Job Information
Paulo Products Key Account Manager in Nashville, Tennessee
Key Account Manager
Job Details
Job Location
Nashville Division - Nashville, TN
Position Type
Full Time
Education Level
4 Year Degree
Travel Percentage
Up to 50%
Job Shift
Administrative Day Time Shift
Job Category
Sales & Marketing
Description
Position Summary
We are looking for a skilled Key Account Manager to be the face of the company and the voice of the customer. You will be responsible for strengthening the company’s relationships and growing market share with our existing customer base.
The ideal candidate must have the personal responsibility for identifying, communicating, and meeting our customer’s needs and expectations. The goal is to build impenetrable relationships with our existing customers which drives to both party’s success.
Key to the position is effective collaboration with multiple cross-functional stakeholders, including sales leadership, marketing, industry professionals, plant operations, pricing, and quoting. In order to be successful in this role you must develop and maintain a deep understanding of Paulo’s technology, services, and marketplace.
Key Responsibilities:
Grow revenue with existing accounts.
Expand relationships with existing customers.
Identify and communicate sales opportunities (in new and existing processes) which arise from existing customers.
Identify and communicate customer satisfaction issues and improvement ideas.
Provide technical assistance to customers and/or act as a conduit for technical information.
Provide information to assist in pricing, quoting, and management decisions (background history, competitive circumstances, similar jobs and/or situations).
Acquire and maintain a working knowledge of the services offered by Paulo and a thorough understanding of their applications.
Know and analyze the competition.
Perform sales and marketing activities as directed by Paulo management.
Travel to participate in job-related meetings, conventions, training, etc. Such travel will involve overnight stays of one or more nights. Up to 50% travel can be expected, not all travel will consist of overnight stays.
Qualifications
Qualifications
Bachelor’s degree from an accredited institution or equivalent job-related experience
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
Experience in sales and providing customer-focused solutions based on customer needs.
Excellent listening, negotiation and presentation skills.
License(s)/Certification(s) Required:
Valid driver’s license and acceptable Motor Vehicle Record in compliance with Paulo’s Vehicle Use Policy
Company-paid Drug Screen and Physical required upon hire.
ESSENTIAL FUNCTIONS:
Mental Activities: Mental activities commonly associated with the performance of the functions of the job, with or without reasonable accommodations.
Ability to:
Follow and give verbal and written directions.
Communicate both orally and in writing, and work with others.
Be organized, detail oriented, and accurately file various types of paperwork.
Sort, categorize, summarize, and analyze data.
Recognize and use various equipment and supplies used by the company.
Work with various types of computer hardware and software and other equipment provided.
Prioritize multiple tasks and meet deadlines efficiently and effectively.
Maintain continuous or concentrated attention for extended time periods.
Read and understand basic customer drawings, understand customer-specific processes.
Read and understand basic material and process specifications.
Working Conditions:Working conditions commonly associated with the performance of the functions of this job, with or without reasonable accommodations. 1.
Usually typical office conditions; not exposed to environmental conditions.
Occasionally required to perform functions in the shop; may be exposed to environmental conditions.
Driving in a car in various weather and lighting conditions.
Physical Activities:Physical activities which are commonly associated with the performance of the functions of this job, with or without reasonable accommodation.
Standing, Walking, Sitting, Climbing, Reaching, Pushing, Pulling, Grasping, Feeling, Talking and Hearing.
Job functions require:
Lifting boxes weighing up to 70 pounds by hand and carrying at waist level for a distance of up to 15 feet
Lifting boxes weighing up to 20 pounds by hand and carrying at waist level for a distance of up to 700 feet
Visual Acuity:Visual activities that are commonly associated with the performance of the functions of this job, with or without reasonable accommodation.
Requires ability to pass state automobile eye exam. Clarity of vision at 20 inches or less with the ability to adjust the eyes and bring objects into sharp focus as necessary to drive, read, enter data, do calculations, and view the computer screen. Depth perceptions with the ability to judge distance and space relationships necessary to climb stairs.
Hearing Ability:Hearing activities that are commonly associated with the performance of the functions of this job, with or without reasonable accommodation. Individual must be able to communicate by telephone and distinguish instructions received orally. Individual must be able to distinguish sounds in the office such as warning announcements or alarms. When in the shop, individual must be able to distinguish sound in the shop environment, such as forklifts, machinery, explosions, warning announcements, alarms, etc.
Machines, Tools, Equipment and Work Aidswhich may be representative but not all inclusive of those commonly associated with position. Computers, Software (both network and software such as PICS, Excel, Word, and Windows), Calculator, Telephone, Copy Machine, Fax Machine, Printer, TV, VCR, and miscellaneous office equipment.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.
Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.
“Commonly associated” is not intended to mean always or only. There are different experiences that suggest other ways or circumstances where reasonable changes or accommodations are appropriate. All functions and responsibilities may be performed with or without reasonable accommodation.
All activities, demands, conditions, and requirements are linked to Essential Job Functions unless marked with an asterisk, which denotes linkage only to marginal function(s).
Paulo is an Equal Opportunity Employer