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Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Payments Account Advisor within PNC's Linga organization, you will be based in Naples, FL.

The Payments Sales Advisor at Linga will oversee the sales of the full suite of Merchant Services Solutions.

As the Sales Advisor for Linga’s Merchant Solutions business, known as Hybrid, you will be responsible for the development and execution of Hybrid sales and its alignment with the growth and sales of LINGA solutions.

Your primary focus will be on expanding Hybrid’s Merchant Services business in Retail and Restaurant businesses, driving customer acquisition, and maximizing revenue opportunities. Additionally, you will develop and manage relationships with customers, strategic partners, including service providers, banks, and cross functional teams, and will achieve alignment, champion, and execute those strategic initiatives that generate mutual value to Hybrid and Linga.

Develop and maintain strong relationships with key current merchants, partners, and industry stakeholders to drive customer acquisition and retention. Partner closely with the Linga Account executive team to drive mutual sales opportunities and coordinated growth.

Collaborate with existing partners and extended stakeholders to to drive merchant acquisition and increase market visibility.

Achieve sales targets and revenue goals. Develop a deep understanding of the LINGA sales strategy, business, solutions, and expectations for the partnership and communicate those priorities effectively.

Lead contract negotiations and pricing discussions with merchants/end users, and support/drive the same from the extended team, enduring profitability while exceeding customer expectations.

Act as the Linga Payments subject matter expert, potentially representing the company at industry events, conferences, and shows. Stay updated with industry regulations, compliance requirements, payment industry trends, and product updates, and communicate those cross functionally.

Job Description

• Independently provides sales/relationship support for one or multiple products. Responds to inquiries, provides advice on products, service features and pricing. Engages with client to enhance and grow existing business.

• Responds to product-specific inquiries from clients and/or internal partners. Conducts product demonstrations, as needed.

• Develops and updates proposal and marketing content in coordination with Product Management.

• Provides guidance and direction to clients and/or internal partners on product features, functions, usage and pricing to support new and existing business opportunities.

• Identifies client-specific requirements and needs to inform product direction.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Competencies

Decision Making and Critical Thinking – Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.

Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Financial Services Industry – Knowledge of financial services industry trends, directions, major issues, regulatory considerations and trendsetters; ability to provide specific financial knowledge and experience to help organizational development.

Knowledge Of Product Line – Knowledge of methodologies, tools and techniques for specific products; ability to develop product line processes and strategies.

Managing Multiple Priorities – Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

Sales Proposals and Presentations – Knowledge of sales processes, tools, and techniques; ability to prepare and present formal recommendations for how the organization can meet the customer's needs.

Sales Scoping and Qualification – Knowledge of and ability to identify and qualify potential sales opportunities for the organization.

Value Selling – Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and differentiating support offerings that address clearly understood customer needs.

Work Experience

Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Additional Job Description

Benefits

PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC.

Disability Accommodations Statement:

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO):

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC_CCPA_Privacy_Disclosure_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.