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As Lifecycle Service Professional, You Will Focus On

• Hold detailed knowledge of DCS, PLC, Asset Management system, RTU, SCADA and having prior knowledge of Service/ Installation & Commissioning.

• Earlier experience in dealing with power plant customers.

• Power plant automation concepts and appropriate interpretation of requirements

• Owning of Induvial booking /Regions POR/ Target.

• Responsible for Installed Base Sales (KOB 3) for West Region, Mumbai and Central Region. Achieve budgets for KOB3 incremental Business.

• Actively engage with the IBS sales team to target existing customers with various solution offerings like Evergreen Programs, Upgradation/Migration and Expansion leads/pursuits. Work closely with Region's Leadership.

• Lead generation build funnel and convert into orders for Sophisticated Solutions like MHM, Cyber Security, Simulators and Industrial Software solutions etc.

• Preparing optimum techno commercial quote for renewal of Sure Service contracts in consultation with Sales and proposal team; within defined period.

• Technical presentations and Demos at customer locations.

• Driven displacement of Offsites and another Non-Ovation System in existing /Install base customer campus.

• Work ethically in compliance with Emerson standards.

• Should be able to work independently.

• Work as an individual contributor and as a team member and gel with the existing team

Who you are:

You identify and seize new opportunities and build collaboration allowing others across the organization to achieve shared objectives. You establish and maintain effective customer relationships and win concessions without damaging relationships. You find and champion the best creative ideas and actively move them into implementation. You quickly and conclusively take actions in constantly evolving, unexpected situations. Works in close co-ordination with regional Teams & Leadership. Driving Install base sales strategy for value on/spares/upgrades/expansions/ driven displacement opportunities and service support etc . Must have good experience to work with end users to build lead on various avenues and growth-oriented strategies' year on year.

Required education, experience & skills:

• Bachelor's degree in engineering.

• A minimum 4-6 years of relevant work experience in Lifecycle Service at install base customers, development & engagement with strong experience of working & customer engagements in the entire region.

• Excellent knowledge of at least one Distributed Control System. Hands on Experience of Commissioning, Maintenance, troubleshooting on OVATION DCS will be an added advantage.

• Knowledge of Preventive Maintenance on DCS / PLC.

• Proficient in PC skills and application software like MS Word, Excel, PowerPoint, Visio etc.

• Understanding of project life cycle from concept to commissioning.

• Understanding of customer need and translating it into technical solution.

• Analytical thinker with excellent Communication, presentation, interpersonal and prioritization skills; well-organized and detail oriented.

• Excels at self-managing workload and implementing multiple concurrent projects to meet deadlines.

• Ability to effectively interact with all levels of the organization to meet milestones.

• Ability to deal with conflicting priorities from internal stakeholders and demonstrate resilience and strong influencing skills to manage these effectively.

• Confidence and interpersonal/communication skills to work and influence at all levels.

• Experience of working in matrix organization.

• Willing to travel in the region (more than 60% of the time).

Key relationships:

Internal: Service Leader, IBS Sales, Direct Sales, Regional Product Heads, Business Leaders and Support functions for Operational activities.

Competencies for the role .

• Tech Savvy

• Customer Focus

• Ensures Accountability

• Manages Conflict

• Drive for Results

• Situational Adaptability

• Plans and Aligns

About Emerson

Emerson (NYSE: EMR) is a global technology and software company providing innovative solutions for the world’s essential industries. Through its leading automation portfolio, including its majority stake in AspenTech, Emerson helps hybrid, process and discrete manufacturers optimize operations, protect personnel, reduce emissions, and achieve their sustainability goals. For more information, visit Emerson.com.

WHY EMERSON?

Our Commitment to Our People

We invest in our employees to ensure they have the marketplace knowledge, skills and competencies to compete and lead in a global economy. Our training programs focus on end-to-end development from onboarding through senior leadership.

Flexible and competitive benefits plans offer you the right options to meet your individual/family needs. We provide employees flexible time off plans including paid parental leave (maternal and paternal), vacation and holiday leave.

Our success is measured by the positive impact we make on people, our communities, and the world in which we live. Learn more about us!.

Our Commitment to Diversity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas that inspires innovation and brings the best solutions to our customers. This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place.

Diversity and Inclusion at Emerson is about welcoming, respecting, and valuing the differences each employee possesses. Inclusion is creating a real sense of engagement, belonging and connection for all employees. Learn more about our Culture & Values and about Diversity & Inclusion at Emerson.

Requisition ID : 24003286

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.