Enable America Jobs

Job Family: Engineering

Req ID: 419661

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you? * *  

Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives.  

Our Renewal Coordinators manage the service agreement renewal process for contracts across the assigned area of responsibility, ensuring that all service agreements are renewed on time and that specified 120, 90, 60, and 30-day activities are completed.

This position is hybrid: 3 days in the office and 2 days remote. The initial training period of approximately 2 months will consist of all 5 working days in the office before transitioning to hybrid.

As a Renewal Coordinator , you will:   

• Serve as the main point of contact for the renewal process

• Assign and manage renewal activities at the 120, 90, 60, and 30-day milestones to ensure service agreements are renewed on time (before they expire); manage smaller service agreement renewals

• Coordinate with Sales and Operations

• Provide data for facilitation of renewal and Order Intake forecast meetings

• Secure signed contracts and Purchase Orders; oversee the release of billing blocks on renewed contracts

• Promote all service capabilities to customers, as well as the benefits of converting 3-month and 1-year agreements to 3 or 5-year agreements

You will make an impact with these qualifications:  

Basic Qualifications:  

• High school diploma or state-recognized GED

• 2+ years of experience in service agreements renewals or service coordination in a service industry such as building automation, HVAC, fire alarm service, security system service, or fire/security monitoring

• Demonstrated organizational, communication, and interpersonal skills

• Ability to read and understand customer service contracts

• Must be willing and available to travel on a limited basis

• Proficient in Microsoft Office and business software systems (i.e., SAP)

• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

Preferred Qualifications:   

• Familiarity or experience with HVAC / Fire Alarm / Security systems

• Associate Degree

You’ll benefit *from: *

• Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html  

• The pay range for this position is $61,110 - $104,760. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.  

   

Ready to create your own journey?  Join us today and help create a better #TomorrowWithUs! 

About Siemens:  

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.  

*Our Commitment to Diversity, Equity, and Inclusion: *  

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.  Learn more about our commitment to DEI here (https://www.siemens.com/us/en/company/environmental-society-governance/diversity.html) . 

Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.  

#LI-DRR #RSS

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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