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Dunkin' Crew Member in Middle River, Maryland

Crew Members are responsible for delivering great guest experiences.

Responsibilities Include:

Team Environment -

  • Communicate appropriately with fellow team members, treating others fairly and with respect.

  • Respond positively to feedback and direction given.

  • Hold themselves accountable for their responsibilities on their shift.

  • Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction -

  • Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience.

  • Respond to specific guest needs and resolve problems with a sense of urgency.

  • Adhere to Brand standards and systems, delivering quality food and beverage to each guest.

  • Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.

  • Complete all required training and support the training of other team members.

Profitability -

  • Effectively execute restaurant standards and marketing initiatives.

  • Prepare all products following appropriate recipes and procedures.

  • Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.

  • Comply with all restaurant, Brand, and franchisee policies.

Qualifications:

Skills

  • Must be able to fluently speak/read English

  • Capable of counting money and making change

  • Able to operate restaurant equipment (minimum age requirements may apply)

  • Required Competencies

  • Guest Focus – anticipate and understand guests’ needs and exceed their expectations.

  • Passion for Results – set compelling targets and deliver on commitments.

  • Problem Solving and Decision Making – make good decisions based on analysis, experience and judgment.

Paid breaks

Freel meals

Pat time off upto 40 hours annually

Competetive hours

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