Enable America Jobs

Description

As a Sales Support Specialist, your role will be crucial in providing assistance to the sales team, ensuring smooth operations, accurate data management, and efficient logistics coordination. Your responsibilities will include:

Data Entry and Management:

• Accurately enter and maintain sales orders, customer information, and product data in the company database.

• Regularly update and review sales reports, ensuring data integrity and completeness.

• Utilize Excel and other tools to organize, analyze, and present sales data for reporting and decision-making purposes.

• Assist in maintaining inventory records and monitoring stock levels to support sales forecasting and planning.

Sales Support:

• Collaborate closely with the sales team to provide administrative support, including preparing sales proposals, presentations, and contracts.

• Respond promptly to customer inquiries and requests, providing product information, pricing, and order status updates.

• Assist in the preparation and coordination of sales meetings, including scheduling, agenda creation, and document distribution.

• Coordinate with other departments such as finance, marketing, and logistics to ensure seamless execution of sales initiatives.

Logistics Coordination:

• Coordinate shipments, deliveries, and logistics activities to ensure timely and accurate order fulfillment.

• Communicate with shipping carriers, freight forwarders, and warehouse personnel to schedule pickups, track shipments, and resolve any issues.

• Maintain documentation related to shipments, including invoices, packing lists, and shipping labels.

• Monitor and update customers on the status of their orders, providing tracking information and addressing any delivery concerns.

Customer Relationship Management:

• Build and maintain positive relationships with customers by providing exceptional service and support.

• Act as a liaison between customers and internal teams to address inquiries, resolve issues, and ensure customer satisfaction.

• Gather feedback from customers regarding products, services, and experiences, and relay this information to the sales and product development teams.

  Requirements

• Strong proficiency in Microsoft Excel, including advanced functions such as VLOOKUP, pivot tables, and data manipulation.

• Excellent data entry skills with a high level of accuracy and attention to detail.

• Previous experience in sales support, data entry, or logistics coordination preferred.

• Knowledge of sales and inventory management systems is a plus.

• Strong communication skills, both written and verbal, with the ability to interact professionally with customers and colleagues.

• Organizational skills and the ability to prioritize tasks effectively in a fast-paced environment.

• Problem-solving abilities and a proactive approach to resolving issues.

• Flexibility to adapt to changing priorities and deadlines.

Please apply online or contact 305-504-5029 Brenda

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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