Job Information
Smile Design dental Dental Office Manager in Margate, Florida
WE ARE HIRING! COME JOIN OUR AMAZING TEAM TODAY!
At Smile Design Dental of Margate our vision is to be the premier oral healthcare company in our community, improving the lives of our patients and team!
Description
Our Office Manager will lead our team, overseeing our staff and providing excellent care for our patients. This position will have full accountability for achieving financial objectives, operating efficiency, and excellence in patient care. The Office Manager will achieve results by building high-performing teams, identifying, implementing and maximizing growth opportunities, identifying and implementing marketing programs, identifying areas of weakness and developing and implementing plans to correct them, maximizing staff efficiency and production, maximizing efficiency of practice expenses such as material and supply costs and continuously analyzing and cutting costs where possible. The Office Manager will also be involved in the process of identifying new staff members and the process of terminating employees as needed.
Key Task
The requirements listed below are representative, but not all inclusive, of the knowledge, skill, and/or ability required. All tasks assigned are not limited to other dental assistant duties. All team members will be cross trained to be able to flow together seamlessly throughout a work day.
Create, establish and manage internal office protocols and procedures to ensure office efficiency
Greet and serve all patients as they arrive (or direct other staff to do same)
Motivate office personnel to serve patients
Provide the Dentist with administrative and practical support when asked
Respond efficiently to patient and doctor needs and inquiries
Ensure the delivery of quality dental care to patients
Resolve patient issues in accordance with company policies and procedures, healthcare regulations and dental board standards
Manage patient scheduling and direct patient traffic flow
Present treatment plans to patients
Organize and present financial arrangements to patients
Arrange payment schedules with patients
Train, develop and performance manage staff to meet performance standards
Determine staff schedules and ensure operational standards are met
Manage employee relations and make certain staff have the necessary resources and support
Monitor and maintain the office budget
Organize and oversee supply purchases, equipment upgrades and operations expenses
Complete administrative functions including bank deposits, and invoice processing
Oversee collections and accounts receivable
Write business correspondence and reports
Run and analyze management reports
Support marketing and promotion initiatives
Maintain patient data according to regulations and company policies
Ensure that records are stored securely and in compliance with privacy and security regulations
Take responsibility for the appearance and functionality of the office
Maintain facilities and equipment in accordance with hygiene and safety regulations including OSHA
Efficient and knowledgeable in Dentrix operating system
2 Saturdays a month are required
Requirements
High school diploma/GED required
5+ years’ dental management experience required
Working knowledge of dental billing and insurance protocols
Excellent customer service and leadership skills
Ability to multi-task efficiently
Excellent computer and typing skills
Bilingual in Spanish is required
What we offer
A full-time position as an Office manager with the opportunity to work in a fun, high-energy, professional, and team-oriented environment.
Benefits include:
Simple IRA matching
Incentives
Employee Discount
Paid Sick/Personal days
Holiday pay
Paid vacation Time
We are seeking a detail-oriented individual with excellent communication skills and a passion for providing high-quality patient care. The ideal candidate will be able to work well in a fast-paced environment and maintain professionalism at all times.
If you are looking to join a dynamic team of healthcare professionals and contribute to improving patients' oral health, we encourage you to apply.
EEO Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
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