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Amazon Senior Operations Integration , EMEA FR SDT in Lyon, France

Description

Would you like a career that gives you opportunities to help customers and partners use cloud computing web services to do big new things faster and at lower cost? Do you have a background in enterprise IT operations, and a passion for driving innovation into existing IT organizations? Are you comfortable working on-site in a variety of business environments, leading teams through high-impact projects blending the newest technology with existing operational methodologies and tooling?

At AWS, we’re hiring highly technical and experienced consultants specializing in Operational Integration to help our enterprise customers understand, plan and implement best practices around managing and operating their AWS cloud environments. Our consultants will deliver proof-of-concept projects, re-usable artifacts, reference architectures, and lead implementation projects to assist some of the world’s leading enterprises in the integration of new, or their existing, operational toolsets with the AWS platform. Professional Services engagements will focus on key customer solutions in large enterprises, assisting in enabling their integration with existing enterprise operational systems and processes.

This role is a customer-facing role requiring the ability to travel for projects within the FR EMEA South Area. The preferred location for this role is Lyon.

Come build the future with us.

A day in the life

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

We are open to hiring candidates to work out of one of the following locations:

Lyon, FRA | Paris, FRA

Basic Qualifications

• Several years of experience as a technical specialist in customer-facing roles

• Hands-on technical practitioner and individual contributor

• Highly technical and analytical, possessing significant IT implementation and operations experience

• Deep hands-on experience working on the design, development and deployment of enterprise supporting systems at scale

• Excellent French and English communication skills

Preferred Qualifications

• BS level technical degree; Computer Science or Engineering background preferred

• Several years of experience building sophisticated and automated operational management platforms in a Cloud or On-Premises environment, particularly building service integration capabilities between multiple platforms

• Ideally qualified in ITIL, TOGAF or similar ITSM frameworks, particularly focused on Service Operations or Service Transition

• Integration of AWS cloud management services (e.g. CloudWatch, CloudTrail, IAM) with on-premise technologies from Microsoft, IBM, Oracle, HP, SAP etc

• Deploying and managing operations and monitoring tools such as MS System Center, HP OpenView, BMC, Tivoli, Nagios, SiteScope, etc.

• Previous experience assessing, optimising, managing, automating enterprise IT service management processes

Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.

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