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Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

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Assistant administratif H/F

Le poste:

Dans le cadre de son développement Sedgwick France recherche pour son bureau de Lyon un Assisant d'Expert d’Assurance H/F pour un CDD de 6 mois.

Missions:

• Assurer la gestion administrative du dossier d'expertise selon le type de dossier dans le respect des délais, des attentes de nos clients et des procédures internes.

• Assurer la relation clientèle (téléphone, courriers, fax, mail)

• Assurer le suivi qualité des dossiers en suivant les délais et les éventuelles demandes pouvant survenir sur le dossier.

• Faire remonter toute difficulté rencontrée sur un dossier au superviseur et à l'expert à distance.

• Ouvrir les missions d'expertise reçues des clients sur l'application métier.

• Affecter les dossiers aux experts à distance selon les spécialités et par clients.

• Fixer les rendez-vous en fonction de l'agenda de l'expert.

• Envoyer le rapport, les pièces etc. au mandant.

• Classer le dossier.

Profil

Vous avez minimum un niveau Bac idéalement dans le domaine administratif. Vous avez le sens du contact, vos premières qualités sont le dynamisme, la curiosité, l'adaptabilité et la rigueur. Votre personnalité et votre volonté qui feront la différence.

Notre équipe est soucieuse de conserver une atmosphère bienveillante, elle recherche un(e) collègue avec un vrai esprit d’équipe, disposé au partage et à l’entraide.

Vous vous reconnaissez dans cette description ? Rejoignez-nous ! Toutes les candidatures seront examinées avec soin

Sedgwick s'engage pour l'égalité des chances et la diversité.

Avantages : Carte restaurant, mutuelle familiale, RTT, télétravail (3 jours/semaine) , CE, horaires flexibles , primes

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Taking care of people is at the heart of everything we do. Caring counts

Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts. Watch this video to learn more about us. (https://www.youtube.com/watch?v=ywxedjBGSfA)